Rutgers University · 3 days ago
Telecommunications Analyst I (Collaboration Engineer)
Edison, NJ
Full-time
Hybrid
New Grad, Entry Level
$34/hr - $34/hrRutgers University is seeking a Telecommunications Analyst I (Collaboration Engineer) for the Telecommunications department within the Office of Information Technology. This role involves providing engineering support for Cisco Unified Communications and USB-based platforms across all campuses, including designing, configuring, installing, managing, and troubleshooting video conferencing hardware and software.
EducationHigher EducationUniversities
Responsibilities
Assists with the Rutgers Unified Communication endpoint maintenance, upgrades, and expansions
Participates in and oversees site assessment and system staging, testing and deployment while working closely with other OIT staff members and technicians
Meets with and provides guidance to university departments regarding their unified communications needs while offering and implementing technical solutions
Prepares and provides project and equipment information including cost estimates to the departmental clients
Effectively utilizes network testing equipment for troubleshooting
Monitors and utilizes Unified Communications monitoring tools
Updates documentation and reports as required
Provides onsite support as well as training to end-users and departmental staff in NJ
Understands and adheres to Rutgers’ compliance standards as they appear in RBHS’s Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy
Performs other related duties as assigned
Qualification
Required
Bachelor's degree in a technical field. Equivalent education, experience and/or training may be substituted for the degree requirements
A working knowledge of a large video enterprise infrastructure that includes the design, configuration, installation and troubleshooting of Cisco Unified Communications and Collaboration system and end devices, as well as data networking
Hands-on knowledge of telecommunications, video technologies and their applications
Ability to Code Lightware, Javascript, Cisco Endpoint Web and local Administration, on site UC troubleshooting
Must have a valid driver's license
Preferred
Demonstrated knowledge of Cisco Video/USB based installation and maintenance techniques
Knowledge of Cisco Telepresence/Video Endpoints, Cisco WebEx, Zoom/MRA, Microsoft Teams, Quality of Service (QoS) related to Video, CUCM, UC testing, monitoring, diagnostics and reporting tools
Willingness to Train IT staff and end users
Benefits
Medical, prescription drug, and dental coverage
Paid vacation, holidays, and various leave programs
Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
Employee and dependent educational benefits (when applicable)
Life insurance coverage
Employee discount programs
Company
Rutgers University
Rutgers University is an institution for higher education for doctoral and professional degree programs.
Founded in 1766
10001+ employees
H1B Sponsorship
Rutgers University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (237)
2024 (202)
2023 (177)
2022 (182)
2021 (181)
2020 (182)
Funding
Current Stage
Late StageTotal Funding
$27.84MKey Investors
Ferrero HazelnutNational Institute for Innovation in Manufacturing BiopharmaceuticalsNew Jersey Department of Environmental Protection
2024-11-15Grant· $0.16M
2024-04-09Grant
2024-03-26Grant· $0.1M
Leadership Team
Michele Norin
Sr. Vice President and Chief Information Officer
Jim Simon
Professor
Recent News
2026-01-07
Business Standard India
2026-01-03
Business Insider
2025-12-30
Company data provided by crunchbase