Tucker Mechanical, Inc. · 1 week ago
Billing & Collections Specialist
Fairfield County, CT
Full-time
Hybrid
Entry Level
2+ years expTucker Mechanical, Inc. is a full-service mechanical contractor specializing in various services. They are seeking a Billing & Collections Specialist to support the Service Department by managing the billing cycle, ensuring accurate invoicing, and handling collections.
CADCommercialConstructionIndustrial AutomationWater
Responsibilities
Prepare, review, distribute, and maintain records for service, contract, project, and portal billings
Ensure accurate and timely invoicing according to the billing instructions, agreements, or quotes
Respond promptly to customer inquiries and maintain exceptional service throughout the billing / collection process
Create projects and service orders within the COINS ERP software database
Monitor accounts receivable aging reports using provided tools and proactively contact customers to prevent significant aging
Maintain accurate and detailed notes, including last contact dates, payment updates and follow-up status
Collaborate with internal and external departments to resolve discrepancies, investigate historical data, and correct issues such as missing checks, misapplied payments, and incorrect billings
Follow up on calls, send notices and statements, and advise on potential risks, or recommend outside collections
Enter and verify purchase orders, reconcile vendor invoices, and collaborate with vendors and internal teams to resolve discrepancies Other related duties as assigned or needed
Qualification
Required
Strong interpersonal and communication skills
Highly organized
Ability to manage multiple tasks and deadlines
Ability to work well independently and collaboratively
Demonstrate attention to detail
Possess problem-solving abilities for resolving discrepancies and payment issues
Comfort with deadlines and meeting collection targets
Initiative
Communication
Teamwork
Time management
Integrity, honesty, professionalism, and commitment to company values
Ability to thrive and work efficiently in a fast-paced environment
Strong organizational, communication, strategic, technical, analytical, problem solving, and multi-tasking skills
High standards of quality with attention to detail
Positive relationship-building across multiple levels of employees, management, suppliers, and customers
Demonstrated ability to effectively communicate in English
Cooperate and collaborate with multiple levels of customer, employees, unions, government agencies, vendors and suppliers, and other contractor organizations
Proficiency in Microsoft Office applications, (i.e., Outlook, Word, and Excel)
Familiarity with Adobe or Bluebeam PDF software suite
Preferred
2+ years of working experience in billing/accounting
Associate degree or higher in Accounting or Finance, preferred
COINS ERP software experience is preferred
Benefits
Competitive salary and benefits package
Company
Tucker Mechanical, Inc.
Tucker Mechanical is a full-service mechanical contractor with over 60 years of experience.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase