DH Pace Company, Inc. · 5 days ago
Operations Manager - Chicago, IL / Glendale Heights, IL 60139
Chicago IL
Full-time
Onsite
Mid, Senior Level
5+ years expDH Pace Company is a family-owned business and an industry leader in the distribution and installation of door and security products. The Operations Manager will leverage management experience to assess operations, implement process changes, and ensure high levels of customer service while increasing profitability.
Building MaterialConsulting
Responsibilities
Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions with full P&L responsibility
Make appropriate recommendations for operational and sales procedural/process improvement changes and implement with a goal of increasing customer satisfaction while delivering healthy profit margins and return on sales that meet or exceed the annual financial budget/forecast
Leverage operations / process improvement expertise in a consultative manner with personnel to give employees the confidence that they can trust your leadership and any changes they are expected to adopt in their daily work activities, thus becoming the “go to resource” for operational assistance, advice, guidance and career mentoring
Assist with employee/job scheduling and assist with technical/mechanical trouble shooting and problem resolutions
Visit local accounts to for sales opportunities to increase sales revenues and ensure we are meeting customer expectations
Ensure staff perform the required daily tasks in their respective areas with utilization of the company’s best practices, policies and procedures
Qualification
Required
Minimum five (5) years' of leadership experience managing exempt and non-exempt personnel, P&L, budgets, projects, materials ordering, sales and customer service
Work Hours are 7AM – 5PM Monday - Friday with emergency / after-hours call rotation schedule approximately every 4-6 weeks
Must be willing and available to Train 3-5 days/week in one or two nearby operations for up to three (3) months
Proficient with Windows based programs and ERP/CRM systems
Analytical skills to evaluate operational data, processes, procedures, financial results, survey feedback and other metrics to determine cause/effect relationships with ability to isolate key information and discern the impact of process or procedural changes
Possess an ability for technical applications and mechanical systems
Good driving record and valid driver's license required
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire
Preferred
Bachelor's degree and commercial service provider industry experience preferred
Benefits
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
Company
DH Pace Company, Inc.
The DH Pace Company, Inc.
1001-5000 employees
H1B Sponsorship
DH Pace Company, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Rex Newcomer
President/CEO
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