Customer Service Specialist- Parts jobs in United States
cer-icon
Apply on Employer Site
company-logo

O'Reilly Auto Parts · 12 hours ago

Customer Service Specialist- Parts

positionSpringfield, MO
timeFull-time
remoteOnsite
seniorityEntry Level
date2+ years exp

O'Reilly Auto Parts is a company focused on automotive products and customer service. They are seeking a Customer Service Parts Specialist to assist store team members and customers with automotive product inquiries and technical information through various communication platforms.

AutomotiveManufacturingRetailWholesale

Responsibilities

Provide excellent Customer Service with accurate and consistent parts lookup and product information via phone calls, live messaging and email platforms
Utilize internal and external resources for O’Reilly Store and Ozark Jobber Accounts to source parts from
Read, comprehend and relay specifications, interchanges, application and technical product information back to O’Reilly Stores, Ozark Jobbers and Online Customers
Additional duties and responsibilities as assigned by department manager or supervisor as needed

Qualification

Automotive knowledgeCustomer service experienceASE CertificationComputer navigation skillsMultitasking abilityBilingual (English/Spanish)Communication skills

Required

High school diploma or equivalent (GED)
2 years of O'Reilly store or similar automotive retail experience
Comprehensive understanding of automotive principals, systems and repair procedures
Customer service experience and communication skills in phone and/or messaging platforms
Strong computer navigation and internet skills with the ability to multitask when given additional job duties

Preferred

ASE Certification
Previous customer service call center experience
Experience in the heavy duty, agriculture, or marine fields
Bilingual preferred (English/Spanish)

Benefits

Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth

Company

O'Reilly Auto Parts

twittertwittertwitter
Glassdoor3.3
company-logo
O’Reilly Auto parts is a specialty retailer of automotive aftermarket parts, tools, supplies, equipment and accessories.
dateFounded in 1957
location
Springfield, Missouri, USA
people-size10001+ employees
web-link
http://www.oreillyauto.com/

Funding

Current Stage
Public Company
Total Funding
$500M
2024-08-19Post Ipo Debt· $500M
1993-04-23IPO

Leadership Team

leader-logo
Brent Kirby
President
linkedin
leader-logo
Greg Johnson
Retired
linkedin

Recent News

Investing.com
Top 5 Auto Parts Retailers WarrenAI Says to Watch in 2026: Value Plays Lead the Pack
2025-12-29
thefly.com
O'Reilly Automotive just upgraded at Raymond James, here's why
2025-11-05
MarketBeat
Tractor Supply Stock Looks Like a Buy-and-Hold Winner
2025-10-27
Company data provided by crunchbase