Essential Staffing Solutions, LLC · 3 days ago
Apartment Community Assistant Manager $23hr
Bradenton, FL
Full-time
Onsite
Entry, Mid Level
$23/hr - $23/hr
2+ years expEssential Staffing Solutions (ESS) is a leading staffing agency dedicated to providing top-tier service and staffing solutions. The Assistant Manager is primarily responsible for customer service tasks such as collecting and posting rent, managing delinquent residents, and assisting the Community Manager in day-to-day operations.
Human Resources
Responsibilities
Accept and accurately post rent and other payments in Yardi
Ensure residents are correctly set up to use online, electronic, and WIPS payments
Address late rent payments by closely following IPM policy, including distributing late notices and making personal calls and visits to delinquent residents
Make bank deposits daily
Inform residents of NSF checks within 24 hours of notification from accounting, and follow up within 48 hours
File evictions and manage the eviction process, including attending court dates
Conduct move-out inspections and manage the process in Yardi
Turn over bad debts for collection and process SURE deposits within 72 hours of move-out
Prepare month-end accounting reports as per Owner's requirements and Company procedures
Ensure purchase order policy is followed at all times, including monthly statement reconciliation
Process invoices for payment as directed by the Community Manager
Manage the vendor process to ensure all vendors are approved and using vendor café
Weekly review of budget comparison to identify any budget variances
Respond to all accounting inquiries timely and assist in monthly closeout
Process SODA's and submit to Regional Manager within three business days of move-out
Utilize Yardi to post rent and produce accurate and timely reports
Answer telephone with appropriate greeting
Assist in leasing activities and resident relations
Implement the monthly Renewal/Resident Retention Program
Perform pre-inspection walks with the Service Manager
Comply with Company policies and procedures
Support the turnkey process and initiate make-ready dashboard in Yardi
Monitor the leasing team to ensure accurate completion of leasing activity reports
Complete the Utility Log and monitor usage
Enter service requests in Yardi as received
Serve as back-up to Community Manager, including reviewing reports and daily office tasks
Qualification
Required
Two years' experience in the multi-family apartment industry
Experience in dealing with customers or the public
High School Diploma or GED required
Proficient in MS Office Suite
High energy with a positive, customer service-oriented attitude
Proven leadership capabilities
Energetic, enthusiastic, and creative
Effective communication skills, both telephone and written correspondence
Professional demeanor and team player
Flexibility to assist the Community Manager, which may include hours outside of published office hours
Successful completion of all in-house training programs as defined in the IPM Management Service Policies and Procedures manual
Preferred
Previous leasing/customer service and collection experience helpful
Previous management experience helpful
Business school, college, marketing, or other accredited courses in sales and marketing preferred
Yardi experience is a plus
Social media knowledge is a plus
Benefits
Temporary to Permanent Opportunities
Flexible Scheduling
Weekly Pay
Skill Development
Referral Bonuses
Company
Essential Staffing Solutions, LLC
Essential Staffing Solutions is a staffing agency that truly cares about helping you achieve your goals.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Marchellee Clemmons
CEO
Company data provided by crunchbase