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Mental Health Center of Denver · 1 day ago

Accounts Receivable Coordinator

Denver, CO

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Mental Health Center of Denver envisions a community where every person's mental health is fostered through strength, resilience and hope. The Accounts Receivable Coordinator supports billing and collections processes for medical insurance claims, ensuring accurate accounts receivable records and effective communication with clients and clinical teams.

Mental Health Care

Responsibilities

Prepare and submit electronic and paper claims to Medicare, Medicaid, and third-party payers in accordance with applicable billing standards

Post receivables and reconcile accounts to maintain accurate accounts receivable records

Conduct denial management activities, including researching and resolving claim denials, coordinating appeals, and communicating with payers

Prepare AR monthly reconciliation reports and maintain detailed billing records in compliance with policy and regulatory standards

Obtain and verify client insurance eligibility and benefit information; enter and maintain accurate data in AR and client database systems

Track and manage service authorization requirements and usage; request and document authorizations as required

Provide coverage in cross-trained AR functions, supporting a team-based and flexible departmental model

Answer incoming billing inquiries from clients, clinicians, and internal staff via the department's Billing Line phone system

Collaborate with clinical teams to support timely and accurate financial documentation and administrative paperwork related to client insurance

Educate clients on their insurance benefits, financial responsibilities, and balance details; collect necessary information to determine ability to pay

Coordinate insurance information and benefit verification with LabCorp and other service providers as needed

Communicate with the AR Manager and team regarding issues impacting claim submissions or payment remittance

Support special billing tasks such as injection billing and tracking

Act as a liaison between AR and clinical teams to facilitate information-sharing and ensure timely authorization of services

Assist in researching complex payer issues and billing discrepancies in collaboration with the AR Manager

Follow up with relevant departments to ensure billing accuracy and compliance with payer standards

Maintain a trauma informed environment of wellbeing

Other duties as assigned

Qualification

Medical billingClaims processingDenial managementInsurance verificationAccounts receivable reconciliationClient educationCommunicationTeam collaboration