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Placer.ai · 3 days ago

Sales Director, Strategic Account Management

United States

Full-time

Onsite

Director/Executive

$130K/yr - $170K/yr

8+ years exp

Placer.ai is transforming how organizations understand the physical world through its location analytics platform. The Sales Director will lead the Strategic Account Management team, focusing on the retention and growth of high-complexity enterprise customers while coaching team members to become trusted advisors.

AnalyticsArtificial Intelligence (AI)ConsumerGeospatialSoftware

Responsibilities

Team Leadership: Hire, train, and mentor a team of high-performing Strategic Account Managers. Conduct regular 1:1s, professional development sessions, and performance reviews

Strategic Growth: Own the net-revenue retention (NRR) and expansion quotas for the enterprise segment. Develop and execute account-level strategies to identify new stakeholders and cross-sell/upsell opportunities

Executive Presence: Serve as the executive sponsor for key accounts. Build relationships with C-level stakeholders within our client organizations to ensure alignment with their business goals

Forecasting & Reporting: Provide accurate weekly and quarterly forecasts for renewals and expansion revenue. Use CRM data to identify risks and opportunities early

Operational Excellence: Refine the "Strategic Account Plan" framework. Partner with Customer Success and Product teams to ensure the "voice of the customer" is driving our roadmap

Contract Negotiation: Guide the team through complex, multi-year contract renewals and master service agreement (MSA) negotiations