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Placer.ai · 1 day ago

Manager, Strategic Accounts

United States

Contract

Onsite

Mid, Senior Level

2+ years exp

Placer.ai is transforming how organizations understand the physical world through its location analytics platform. The Manager, Strategic Accounts will lead and mentor a team of Account Managers, focusing on client renewals and contract expansions while fostering a high-performing team culture.

AnalyticsArtificial Intelligence (AI)ConsumerGeospatialSoftware

Responsibilities

Lead, coach, and mentor a team of Account Managers to achieve and exceed their renewal and expansion quotas

Develop and implement a comprehensive forecasting strategy for renewals and expansion revenue, providing regular, accurate reports to leadership

Conduct performance reviews, set individual goals, and provide ongoing feedback to foster a high-performing team culture

Create and implement training programs for the Account Management team to enhance product knowledge, negotiation skills, and sales strategies

You will use your skills to develop opportunities, through both warm leads and whitespace prospecting

Be a leader at Placer by being the “quarterback” with our customers, and internal teammates to ensure high satisfaction and growing revenue in our Strategic Account base

Build a strong point of view on how to help the customer, and drive value to Placer

Segment book of business to ensure proper focus and resourcing to our top opportunities

Partner with the Customer Success, Sales Development, and Solutions Engineer team to develop and execute win/win negotiation strategies that maximize renewal contract value while protecting and enhancing the customer relationship

Building credibility and trust while influencing buying decisions

Drive existing customer conversations around new products to hit expansion quotas

Manage the sales process whether during renewal timing or outside the typical renewal cycle

Forecast projected expansion sales and renewals

Provide regular updates on status to management and escalate as appropriate

Drive conversations with customers on multi-year contracts

Identify customer needs and demonstrate strong account management capabilities to drive renewal to on-time closure

Be an expert negotiator selling the value of our products

Work cross functionally to develop retention and expansion strategies

Qualification

SaaS sales experienceQuota attainment recordLeadership experienceG-Suite proficiencySFDCCRM expertiseRetailReal estateFinancial servicesCPGCommunication skillsTeamwork attitudeProblem-solving ability

Required

BA/BS or similar college-level education

2-3+ years leadership experience managing tactical sales teams within software, ideally SaaS-based offerings

Expertise in product, technology, service, strategy and business complexities

Prior experience selling software, running complex sales cycles, in a quota-carrying role

Quota-attainment record of meeting and/or exceeding targets by managing process for identifying, qualifying, & closing new business as well as and not limited to growing an existing install base

Experience working with G-Suite: Gmail, Google Slides, Sheets, etc

Advanced understanding of working with SFDC or relevant CRM

Excellent, clear verbal and non-verbal communication skills

A positive attitude and a selfless approach to teamwork

A proven ‘problem solver' with the ability to work in a fast-paced, ever-growing startup organization

Travel is required 10% of the time for conferences