Glean · 1 day ago
Technical Enablement Manager
United States
Full-time
Remote
Senior Level
5+ years expGlean is a Work AI platform that helps organizations work smarter with AI. The Technical Enablement Manager will develop and implement technical training strategies for Sales Engineers, Solutions Architects, and Support teams to enhance their technical acumen and productivity.
Artificial Intelligence (AI)Enterprise SoftwareGenerative AIMachine LearningSearch Engine
Responsibilities
Develop and execute a comprehensive technical training strategy for our SEs, SAs, AIOMs and Support team, focusing on deep technical knowledge and practical application of Glean's solutions
Collaborate with technical leadership to integrate advanced technical concepts into training and coaching, aligning with technical competencies
Partner with Field Enablement functions to introduce role-specific onboarding content, ensuring new hires are equipped to understand and communicate Glean's technical value proposition effectively
Implement continuous learning programs that cover areas such as advanced product features, security, integration techniques, troubleshooting, and best practices
Develop and maintain a library of technical enablement resources, including technical documentation, best practice guides, and case studies demonstrating Glean's impact for the SEs, SAs, AIOM, and Support teams
Work closely with the technical teams to understand their needs and develop content that supports their efforts in demonstrating technical value to customers
Partner with technical writing and the SA team to successfully train Glean’s managed implementation partners
Monitor and analyze the effectiveness of technical enablement initiatives and use data to optimize and drive technical effectiveness
Facilitate training sessions for the technical teams on effectively leveraging advanced technical concepts and tools
Qualification
Required
5+ years of experience in a Solutions Architect, Solutions Engineer, Technical support, or related role
Bachelor's degree in Computer Science, Engineering, or related field
Proven experience in technical training, technical enablement, or a similar role within a technical environment
Deep knowledge of or direct experience with LLMs/AI required
Experience with cloud environments such as GCP, AWS, or Azure, and are proficient in programming languages like Python or Java
Familiar with API configurations and can effectively demonstrate technical functionalities to non-technical audiences
Excellent written and verbal communication skills
Strong project management and organizational skills
Ability to work effectively in a fast-paced, team-oriented environment
Proficiency in content management systems and design software
Deep knowledge of technical processes and customer journey mapping
Ability to analyze data and use it to make informed decisions
Preferred
Experience in enablement is a plus!
Benefits
Medical, Vision, and Dental coverage
Generous time-off policy
Contribute to your 401k plan
Home office improvement stipend
Annual education and wellness stipends
Healthy lunches daily
Company
Glean
Glean develops an AI-based search engine software that connects enterprise data and generates answers to improve workplace efficiency.
501-1000 employees
H1B Sponsorship
Glean has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (17)
2023 (7)
2022 (26)
Funding
Current Stage
Late StageTotal Funding
$768.2MKey Investors
Wellington ManagementSequoia CapitalGeneral Catalyst
2025-06-10Series F· $150M
2024-09-10Series E· $260M
2024-02-27Series D· $203.2M
Leadership Team
Arvind Jain
Founder and CEO
Michael Miao
VP of Finance & BizOps
Recent News
Business Insider
2025-12-24
2025-12-11
Company data provided by crunchbase