Sherwin-Williams · 10 hours ago
Manager, Marketing Technology
Cleveland, OH
Full-time
Onsite
Mid, Senior Level
5+ years expSherwin-Williams is a company dedicated to inspiring and improving the world through innovative solutions. The Manager, Marketing Technology will oversee marketing technology operations and coordinate a team to execute deliverables in marketing automation and customer insights, driving engagement and insights across various market segments.
ChemicalManufacturingSales
Responsibilities
Leading a team of four internal resources and/or overseeing an external agency partner(s) in:
Customer data strategy/architecture/infrastructure/integration design and development, such as
Provide insight & technology recommendations that result in solutions to critical business problems
Design, implement and document multi-platform architectures with a focus on performance, flexibility, reliability, scalability, and identity resolution
Identify architectural risks and create plans to mitigate risks
Program scoping, development and implementation related to data integration, aggregation, availability, and processing to drive and enable actionable insights from complex data sets by working with appropriate team members and stakeholders
Oversee the development of the database mapping and migration process of legacy data to new systems
Identify and resolve production and application issues by determining and pursuing best courses of necessary action
Provide support to team members by responding to user questions, resolving issues, and troubleshooting
Monitor the system performance by performing root cause analysis and integrating new features
Having an overall understanding of how data flows throughout the MarTech stack and why each element of a system is chosen
Safely set up, integrate and administers tools, ensuring the marketing team understands why the setup was done in such a way and how this setup matches and can improve/automate marketing processes beyond top-of-funnel activities
Plan how the next version of the stack will manifest to accomplish business goals
Ability to assess tools/ vendor’s value. Consider tools/vendors that could solve a problem and work closely cross-functionally and lead efforts to ensure the right marketing problems are defined and considered during the assessment phase
Establish vendor relationships based on business needs and the MarTech landscape
Project management through intake, prioritization, enablement and management. Ability to train teams hire and train teams to meet MarTech needs and grow effectively. You must build and maintain a team that develops diverse competencies, avoiding reliance on one platform or method. The goal is to align marketing processes with technology to enhance both and achieve overall business objectives
Ensuring daily delivery and ingestion of all assigned relevant files/data integrations (primary digital sources), monitoring for issues and optimization opportunities
Coordinating with internal IT resources and external agencies in troubleshooting data delivery issues
Ensuring and approving access to the marketing database and tools for appropriate internal resources
Actively managing data queries in ongoing UAT processes and other testing
Facilitating across DDX team resources, external marketing database provider, and Sherwin-Williams IT teams to troubleshoot data discrepancies and ensure clear data understanding
Recommending additional controls for implementation by identifying issues, and writing improved procedures
Improving systems by understanding current practices, proposing and optimizations and modifications as needed
Providing updates to users on database issues, updates, and key projects and tasks
Facilitating collaboration other PSG departments and teams, to ensure all business objectives and requirements are documented and translated for all parties to understand, including:
Build relationships with key business and technology stakeholders across the organization
Gathering requirements, test files and assisting in the delivery of additional database development phases, specifically integration of new digital data sources and adaptation of existing infrastructure to accommodate new data
Documentation
Cross-functional alignment throughout the process
Stakeholder support, including answering questions and providing summaries to queries and data access as appropriate
Providing DDX “consultation” for marketing technologies/processes not directly under DDX’s purview
Ensure alignment on data business rules and key aggregates
Ensure compliance with privacy and other internal policies as appropriate, including regional, national, and international legislation
Own and prepare technical/data summary reports from start to finish; from building the query, collecting and analyzing the data, and summarizing the information and trends for the final audience
Providing leadership across the full, matrixed DDX team and external agency partner(s) in scheduling, process and validation of DDX deliverables across marketing automation, customer insights + visualization and marketing measurement:
Develops, implements and oversees adherence to executional processes, such as:
Access and governance
Documentation requirements and processes for managing, storing documentation (GitHub, etc.)
Peer Review and Other Processes for QC and validation; establishing and enforcing stage gates for release of deliverables
Standardization of business rules, and technical requirements across deliverables (ex: CAC inclusions/exclusions by deliverable type, standardization of flags, standardization of account counting logic)
Qualification
Required
Bachelor's Degree
Core understanding of relational database design concepts (ex: table design, table relationships; 1:1; 1-many), primary & foreign key designations, etc
Core understanding of omni-channel platforms, data flows, and MarTech capabilities
Competency in writing, interpreting, trouble shooting and summarizing basic to intermediate SQL queries
5+ years working with and writing detailed requirement specifications for data warehouses/infrastructure/processes and/or database delivery
5+ years working with IT methodologies (ex: Systems Development Life Cycle, Agile and/or Waterfall), test planning and use cases
Excellent communication (verbal and written) skills
Demonstrated ability to influence without authority
Can translate technical ideas into non-technical terms without sacrificing the quality of information given
Effective problem-solver, able to think through and propose alternative options
Experience in SQL programming, SQL server data types and functions
Knowledge of relational database structures, documentation and processes
Experienced user in Tableau or similar
Preferred
Bachelor's Degree in Computer Science, Information Technology, Math, Software Engineering or related field
Experience with B2B and B2C customer data
Experience administering business intelligence or data visualization platforms
Experienced user in Tableau or similar
Experience in Digital Analytics platforms and integration
8+ years working with and writing detailed requirement specifications for data warehouses/infrastructure/processes and/or database delivery
8+ years working with IT methodologies (ex: Systems Development Life Cycle, Agile and/or Waterfall), test planning and use cases
Familiar with developing SSIS packages to perform ETL functions in a data warehouse environment
Experience administering business intelligence or data visualization platforms
Benefits
A wide range of world-class benefits
Retirement
Health care
Total well-being
Company
Sherwin-Williams
Sherwin-Williams Company engages in the development, manufacture, distribution, and sale of paints, coatings, and related products.
10001+ employees
H1B Sponsorship
Sherwin-Williams has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (86)
2024 (84)
2023 (69)
2022 (76)
2021 (72)
2020 (78)
Funding
Current Stage
Public CompanyTotal Funding
unknown1964-02-11IPO
Leadership Team
Heidi Petz
Chief Executive Officer
Recent News
2026-01-22
The Motley Fool
2025-12-21
2025-12-05
Company data provided by crunchbase