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Ben Franklin Transit · 1 day ago

Director, Human Resources and Labor Relations

Richland, WA

Full-time

Onsite

Lead/Staff, Director/Executive

$128K/yr - $177K/yr

5+ years exp

Ben Franklin Transit (BFT) provides exceptional and cost-effective transportation services that consistently exceed customer expectations. The Director of Human Resources and Labor Relations will direct HR programs, oversee collective bargaining agreements, and ensure compliance with employment laws while developing strategies to support organizational goals.

GovernmentPublic TransportationService IndustryTransportation

Comp. & Benefits

Responsibilities

Develop organization strategies; identify and research human resource issues; recommend organizational strategies and direction; establish human resource objectives to support organizational goals

Implement human resource strategies; establish department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AAP/EEO compliance, and labor relations

Partner with management to communicate human resource policies, procedures, programs, and laws

Represent the Agency in arbitration and mediation of collective bargaining agreements, monitor contract compliance, interpret contract language for managerial staff, respond to grievances, work to ensure on-going positive labor/management relations

Develop and implement Worker’s Compensation (WC) policies and procedures in coordination with FMLA and ADA regulations; provide training to staff and management in WC practices; consult with outside legal counsel as needed; comply with all applicable statutory regulations

Research, recommend, and administer cost-saving programs to reduce WC claim costs such as Stay at Work Program and Employee Return to Work programs (e.g. light duty, shorter hours, temporary job assignment)

Manage employment claim process; respond promptly, track and monitor claim progress, and consult with outside legal counsel for best course of action as needed; maintain documentation

Develop and implement recruiting and applicant tracking process to align with Agency’s AAP/EEO programs to target outreach groups (e.g. women, minorities, veterans, disabilities)

Collect, organize, and analyze affirmative action data; monitor compliance with planned outcomes to ensure fair and consistent recruitment and selection processes; comply with all applicable laws and Agency guidelines

Oversee selecting, orienting, and training of employees; develop personal growth opportunities

Plan, direct, and review the work plan for assigned staff; assign work activities; ensure compliance with Agency policies and procedures

Develop, monitor, and manage budget items related to department; develop and review cost estimates for human resource services; research and analyze data for cost effective improvements

Ensure all required Federal and State workplace posters are current and posted appropriately

Administer comprehensive training program including identifying needs and resources, determining content, scheduling, and workplace conduct training (e.g. harassment, violence, business ethics, diversity)

Conduct and/or assist investigations when employee complaints or concerns are brought forth

Collaborate with risk management for the implementation of company safety and health programs; monitor the tracking of OSHA-required data and reporting

Ensure data compliance for Human Resource Information Systems (HRIS)

Review and update Agency employee handbook, policies, and procedures to ensure compliance with applicable laws; recommend changes to executive management

Direct the preparation of information requested or required for compliance with laws. Approve all information submitted; serve as primary contact with outside legal counsel and government agencies

Participate in various Agency meetings and committees; collaborate with internal departments and external groups

Work with and maintain confidential information

Demonstrate regular and punctual attendance

Other duties as assigned

Qualification

Human Resources ManagementLabor RelationsCompensation AdministrationRecruitment StrategiesHRIS TechnologyData AnalysisEmployee TrainingEffective CommunicationTeam CollaborationProblem Solving

Required

Bachelor's Degree in Human Resources, Business Administration, or related field from an accredited institution and five-years of progressive experience in a human resource environment; or an equivalent combination of experience, training, and education

Applicable Federal, State, and local laws, codes, and regulations governing human resources

Identify and implement practices and procedures of employment law, compensation, organizational planning, recruitment, employee relations, safety, training, employee engagement and development

Business and management principles involved in strategic planning, resource allocation, human resource modeling, leadership techniques, and coordination of people and resources

Comprehend and utilize HRIS technology and database reporting software to track personnel information

Experience in research methods, data collection, sampling techniques, and statistical analysis to prepare and maintain technical records and reports

Work confidentially with discretion when providing consultation to management on regulations governing sensitive employee information

Use tact, initiative, prudence and independent judgement within general policy, procedural and legal guidelines

Establish and maintain positive working relationships with those contacted during work

Apply principles and practices in interpersonal relationship building and employee coaching

Provide continuous effort to improve operations; streamline work processes; work cooperatively throughout the Agency to provide quality customer service

Effective written and spoken communication skills to interact with external and internal groups

Learn new technologies, policies, procedures and guidelines established by professional organizations and/or governing agencies

Utilize office equipment and other relevant technology (software and systems) to meet business needs

Understand, follow, and communicate clearly and concisely, both orally and in writing

Work as a team member and independently; effectively apply organizational and time management skills; meet deadlines and comply with Agency policies

Exercise sound judgment in making decisions

Focus on tasks and recall details; handle frequent interruptions

Collaboration: Shares time and knowledge with others; adjusts priorities as circumstances dictate; follows through on commitments, accepts responsibility for actions, resolves interpersonal conflicts constructively

Diversity: Demonstrates an awareness and respect of cultural and individual values. Treats all people with dignity, courtesy and respect

Fiscal Accountability: Actively contributes to the productivity of the agency; demonstrates good stewardship of company time and resources; displays high standards of ethical conduct

Customer Service: Anticipates the needs of internal and external customers; delivers quality work products and services within expected timeframes. Considers and responds appropriately to people in various situations

Innovation: Considers new approaches to situations; encourages ideas and improvements

Sustainability: Actively encourages environmental benefits and the conservation of natural resources

Safety: Adheres to safety related laws, regulations, standards, and practices; performs work in a safe manner; encourages and supports others to be safe while at work

Preferred

Seven-years' experience in leading a Human Resources department with demonstrated ability in compensation and benefits administration, staffing, and labor relations