Bank of Hawaii · 23 hours ago
Loan Documentation & Operations Specialist I
Honolulu, HI
Full-time
Onsite
Entry Level
1+ years expBank of Hawaii is a financial institution dedicated to delivering exceptional customer experiences. They are seeking a Loan Documentation & Operations Specialist I to review loan requests for compliance, prepare loan documents, and support various loan processing functions.
BankingFinanceFinancial ServicesWealth Management
Responsibilities
Reviews both and direct and indirect loan and lease requests for completeness and accuracy to ensure compliance with applicable product and bank standards and regulatory requirements. Prepares and performs quality control reviews of necessary loan or lease documents for signing using the automated documentation and non-automated processes as applicable. This includes items such as: notes or agreements, security agreements, collateral agreements, amendments, etc
Maintains and enhances relationships with assigned Dealer clients to ensure ongoing or deepening relationships. Audits executed documents and ensures all required documents are correct and complete, reviews to ensure compliance requirements (Regulation Z, Customer Identification Program (CIP), Customer Due Diligence (CDD), Community Reinvestment Act (CRA), etc.) are met. Prepares requests for imaging and books accounts to the bank’s core loan system
May assist customers with lease servicing by providing timely and appropriate responses to product and service questions. Provides customers with welcome letters, payment coupons while maintaining the necessary documents for lease payments, payoffs, terminations, buy outs, and auction
Disburses all loan and lease requests. Process may involve transfer of funds electronically, or preparation of cashier’s checks, etc. Ensures that funds are disbursed accurately, posted to the correct account, and enters any post booking special instructions into the system prior to assigning the file for post booking maintenance and SOX quality control reviews
Consolidates, reviews and reconciles requests for information from branches and departments to include mortgage recordings and final reports to title companies and Bureau of Conveyances. Performs quality control reviews of the recorded documents and title policies and works with the title companies to resolve any issues that may impact the banks collateral prior to imaging the final documents
Performs posting booking maintenance and SOX quality control reviews by comparing the applicable signed documents and application information to the booked loan or lease in the bank’s core loan or leasing system
Assists and supports the Department in achieving the necessary goals and objectives to create shareholder value while mitigating risk
Performs all other miscellaneous responsibilities and duties as assigned
Qualification
Required
High school diploma or G.E.D. and 0 to 2 years of college or equivalent work experience
Minimum 1 to 2 years in the banking industry, preferably in positions where general loan and or lease knowledge was gained, or equivalent work experience
Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, PowerPoint, and SharePoint) or similar software
Knowledge of or ability to use Bank software and system to include, but not limited to: IBS Insight, MeridianLink Consumer, TruStage Compliance Solutions, LaserPro, DocuSign
Good verbal and written communication skills to include interpersonal skills
Able to communicate with team members, question and respond comprehensibly to supervisors and managers
Able to read, understand and follow detailed instructions
Must be an analytical, detail-oriented, self-starter and quick-learner with good math skills and ability to adapt to changing technology
Able to handle large volumes of work efficiently and accurately in a fast-paced environment
Flexible and able to adapt quickly to changing deadlines, priorities and procedures
Able to work flexible hours including holidays, weekends, and evenings as needed or assigned
Must be able to lift/push/carry up to 35 lbs. with assistance
Preferred
Post High School education preferred
Company
Bank of Hawaii
Bank of Hawaii Corporation is a bank holding company that provides a wide range of banking services.
1001-5000 employees
H1B Sponsorship
Bank of Hawaii has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$162M2024-06-18Post Ipo Equity· $162M
1978-01-13IPO
Leadership Team
James C. Polk
Vice Chair and Chief Banking Officer
Matt Emerson
Vice Chair - Chief Retail Banking Officer
Recent News
2025-11-11
MarketScreener
2025-10-27
Company data provided by crunchbase