IT Helpdesk Support jobs in United States
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Blue Compass RV · 3 months ago

IT Helpdesk Support

positionAlvarado, TX, 76009, US
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Blue Compass RV is the fastest growing RV Company with over 100 dealerships across the country. They are seeking an IT Helpdesk Support Specialist to provide technical assistance to associates regarding hardware and software applications, and to resolve technical issues efficiently.

Industrial ManufacturingMachinery Manufacturing

Responsibilities

IT Resolution: Monitor and respond quickly to incoming requests relate to IT issues
IT Support & Troubleshooting: Maintain computer systems and act as support if any system goes down
Onboarding & Offboarding Management: Responsible for PC’s, Printers, Servers, and related equipment (monitor, keyboard, mouse, hard drive, etc.)
Network Assistance: Maintain user PCs, including upgrades and configuration as needed
Asset Management: Keep inventory of all equipment, software, and license users

Qualification

Microsoft OfficeMac OSNetworkingComputer software knowledgeCustomer serviceVerbal communicationWritten communicationProblem-solvingTeamwork

Required

Knowledge of computer software, operating systems, and hardware
Experience with Microsoft Office, ticketing systems, and networking
Expert in Mac OS
Excellent verbal and written communication skills
Good problem-solving and critical thinking skills
Able to work in a team as well as independently
Experienced in providing professional and courteous customer service
Must be able to travel when required
Must dress in business casual attire
Must be able to handle high-pressure situations with executive team and maintain a professional IT persona

Benefits

Medical, dental, vision, disability, FSAs, and life insurance
Paid Time Off and paid holidays
401K
Pet Insurance
5-day work week
Employee Assistance Program
Training and Development Programs
Legal Coverage
Identity Theft Protection
Referral Program
And so much more….

Company

Blue Compass RV

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Blue Compass RV is one of the nation's largest providers of sales, service, and ownership experiences to the RV market.
dateFounded in 2014
location
Fort Lauderdale, Florida, USA
people-size1001-5000 employees
web-link
https://www.bluecompassrv.com/

Funding

Current Stage
Late Stage

Leadership Team

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John Rizzo
Co-Founder, Executive Vice President, Chief Financial Officer
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Recent News

PR Newswire
Blue Compass RV Brings Together the Spirit of the Open Road and Football with Disney Advertising for 2025-26 NFL Season
2025-09-12
The Journal Record
RV Retailer acquires Floyd’s RV
2022-05-27
PR Newswire
RV Retailer Expands in Fast-Growing Arizona Market
2022-05-14
Company data provided by crunchbase