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NEOGOV · 2 days ago

REPOST Eligibility Specialist I / 61012070

York County, SC

Full-time

Onsite

New Grad, Entry Level

$35K/yr - $40K/yr

NEOGOV is seeking an Eligibility Specialist I to support the SC Department of Social Services in their mission to aid South Carolina's children, families, and vulnerable adults. The role involves conducting interviews, processing applications for various assistance programs, and maintaining case records to ensure compliance with federal and state regulations.

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Responsibilities

The Eligibility Specialist I provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project) and SCCAP (South Carolina Combined Application Project), and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability

Conducts a minimum of 15 quality interviews per day to include both phone and/or face-to-face interviews for SNAP, TANF, and ESAP applications and SNAP and/or TANF renewals

Processes all SNAP, TANF, ESAP, and SCCAP applications and/or recertification's by determining eligibility and authorizing benefits if applicable

Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits

Identifies and documents over payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed

Participates in all Economic Services required trainings and supervisory and/or staff meetings as required

Performs other related duties as required

Performs Red Cross shelter duty or other emergency shelter duty/services as directed

Qualification

Eligibility determinationCase managementClerical experienceSocial work experienceCommunication skills

Required

A High School Diploma and relevant program experience in clerical, administration, Social Work, correctional administration, or general business administration

A Bachelor's Degree may be substituted for the required program experience

A valid drivers license is required

Must be able to travel within the state for the purpose of training and meetings to include overnight travel