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Flex · 1 day ago

Program Manager

Pflugerville, TX

Full-time

Onsite

Mid Level

3+ years exp

Flex is a diversified manufacturing partner that helps market-leading brands design, build, and deliver innovative products. The Program Manager will oversee the end-to-end product lifecycle for a manufacturing program, ensuring production, quality, safety, and cost targets are met while managing resources across cross-functional teams.

ElectronicsManufacturingProduct Design

Responsibilities

Interfacing with customers, including solving customer problems, building relationships, and managing escalations

Leading successfully small to medium-sized projects with cross-functional teams from initiation to completion in a fast-moving environment

Participating in project planning sessions and contributing to timelines and deliverables

Participating in cross-departmental teams to deliver projects or initiatives

Facilitating meetings between different teams to ensure alignment

Effectively presenting project updates to stakeholders and senior leaders

Preparing reports or presentations summarizing project progress and outcomes

Participating in lean initiatives

Responsible for delivering the manufacturing cost committed to the forecast. Monitor financial performance, report on Manufacturing cost FCST variances, and drive actions for improvement

Lead cross-functional teams (CFT), coordinating efforts across different departments

Oversee the planning, execution, and delivery, ensuring they are completed on time and within Manufacturing cost FCST. Define and manage project scope, goals, timelines, and deliverables

Act as customers' Program/Site representative, ensuring their needs are met. Supports customer visits. Regular updates to inform customers of project status, challenges, and successes. Site score / Quality Score / Delivery Score

Monitor and report on key performance indicators (KPIs) related to customer satisfaction, OTD, quality, Accounts Receivable (AR), and financial performance

Identify potential risks to the project and implement strategies to mitigate them

Ensure all services and activities performed by the site follow the contract and agreements. Ensure compliance with contract terms (set by the commercial team) and manage contractual obligations, all the non-contractual situations must be escalated to GAM’s (proposal)

Manage changes in project scope, schedule, and resources effectively. Manage Engineering Change Orders (ECOs) and Product Change Notifications (PCNs) in accordance with customer requirements. Ensure changes to scope are clear. Address any impact from the change request that needs to be adequately solved by the commercial team

Acknowledge input from demand forecasts and ensure alignment with production capacities (man, machine, materials). Supports the development of accurate forecast and demand plans

Variance Management Tracking identifies possible claims and recoveries and addresses them with the commercial team for timely resolution

Oversee inventory levels to ensure adequate supply for production at Site level

Ensure that project deliverables meet quality standards and customer expectations

Provide regular updates and comprehensive documentation of program activities

Drive initiatives for process improvements and operational efficiencies

Implement customer requirements as agreed & vetted by Commercial Teams

Qualification

P&L ManagementCustomer Relationship ManagementProject PlanningLEAN manufacturingPeople managementOracleNegotiation skillsMS OfficeCommunication skillsPresentation skill