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NEOGOV · 1 day ago

Business Analyst 2

Dauphin County, PA

Full-time

Hybrid

Entry, Mid Level

$59K/yr - $90K/yr

1+ years exp

NEOGOV is part of the Commonwealth of Pennsylvania, and they are seeking a Business Analyst 2 to enhance data reporting within the Department of Drug and Alcohol Programs. The role involves testing, troubleshooting, providing technical assistance, and serving as a liaison between end-users and IT staff to improve data system functionality.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Assisting the department's efforts to streamline and improve data reporting

Actively engaging in testing, troubleshooting, providing technical assistance, analyzing data for the department's data systems, and making recommendations to improve the functionality of the data systems

Serving as the liaison between end-users and Information Technology (IT) staff, analyzing and articulating their business needs and challenges while maximizing available technology

Assisting with the department's internal computer inventory and employee computer work stations

Qualification

Business process analysisData analysisTechnical assistanceTroubleshootingReport writingMeeting facilitationEffective communicationProblem solving

Required

One year as a Business Analyst 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or

One year as an Information Technology Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or

Five years of business process analysis experience; or

One year of business process analysis experience and a bachelor's degree; or

An equivalent combination of experience and training

You must meet the PA residency requirement

You must be able to perform essential job functions

Benefits

Health coverage, vision, dental, and wellness programs.

Multiple retirement and investment plan options.

Paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.

Opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Special employee-only discounts and rates on a variety of services and memberships.