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Bancroft · 21 hours ago

Program Manager

Audubon, NJ

Full-time

Onsite

Entry, Mid Level

$61K/yr - $62K/yr

2+ years exp

Bancroft is one of the region’s largest nonprofit human services organizations, and they are seeking a Program Manager. The role involves managing the overall operations and activities of the assigned program site, providing supervision to staff, and ensuring compliance with regulations.

CommunitiesHealth CareNon ProfitSocial

Responsibilities

Provides supervision and oversight to direct reports within direct areas of responsibility

Manages the overall operations, activities, and overall environment of the program site within direct areas of responsibility and for all shifts, if applicable

Working in conjunction with program management and the Human Resources Department, actively participates in the applicant hiring and termination process. Interviews and screens applicants to identify qualified candidates, appropriately explains job content and performance expectations to applicants, and provides hiring and termination recommendations

Aids in the resolution of problematic, more sensitive, or more complicated situations while actively encouraging the independence of the person served within his/her abilities. Exercises appropriate judgment in addressing specific situations. Responds with immediate, effective solutions and/or promptly notifies program management

Completes daily, monthly, and quarterly paperwork; e.g., monthly summaries, risk management reports, Outcome Measurement Systems (OMS) reports, inspection checklists, attendance and billing records (where applicable) etc., for submission to program management and to ensure compliance with all applicable regulations and accreditation standards

Reviews required paperwork completed by direct reports for accuracy and submits to program management in accordance with established timeframes. Ensures the maintenance of all documentation as required by state regulations and as determined by program management and/or Nursing Department for the assigned site; e.g., daily logs, monthly progress reports, daily goal reports, assessments, daily financial transactions, Medical Administration Records, behavioral data sheets, internal reports, etc., as applicable within specific program site

Within area of responsibility (and working with Nursing Department, where applicable), ensures the overall integrity of behavior and/or medical records and files for persons served; i.e., files are complete, accurate, and up-to-date, for timely review by internal and external auditors, insurance companies, etc

Develops, coordinates, and monitors the IPP, IDT and/or TDT process. Ensures the timely implementation of appropriate treatment plans for each person served within specific program site

If applicable, evaluates prospective persons served at screening meetings and recommends appropriate staffing levels to ensure a maximum level of individual care

Within area of responsibility, reviews consults from medical and therapeutic consultants for persons served, ensures implementation of care plan and adherence to medical orders, etc

Actively participates in special projects related to behavioral treatment, clinical outcome, and research activities, as necessary or as required

Actively participates in the development and implementation of performance improvement systems for assigned program site to ensure an overall efficient and cost-effective operation

Qualification

Program ManagementHuman Services ExperienceStaff SupervisionBehavioral Treatment KnowledgePerformance Improvement SystemsCommunication SkillsProblem SolvingCollaboration