National Student Clearinghouse · 8 hours ago
Product Owner
Herndon, VA
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $115K/yr
5+ years expThe National Student Clearinghouse is a nonprofit organization that provides crucial data and services for higher education. The Product Owner will translate customer and business objectives into actionable technology requirements, manage multiple initiatives, and collaborate with teams to enhance product offerings.
Education
No H1B
Responsibilities
Demonstrate the Clearinghouse's core competencies: Customer Focus, Optimizes Work Processes, Collaborates, Communicates Effectively, and Be Open and Authentic
Work closely with the Business Owner/Product Manager to understand the needs of the market/industry and define the scope for initiatives
Lead efforts to solicit, review, document, and refine requirements via interviews, workshops, group meetings, and/or existing systems documentation or procedures
Prioritize the backlog, including refinement and preparation (all stories business, enablers, and technical)
Maintain a backlog to have a minimum of 2-3 sprints worth of groomed work
Contribute to the successful on-time, within-budget and in-scope delivery of business initiatives
Define and develop user stories, wireframes, sequence diagrams, and data flow diagrams
Produce 'As Is' and 'To Be' process flow diagrams
Derive business requirements from use cases in an Agile environment
Create, revise, validate, and maintain business flow maps, business requirements, business rules, user stories, user flows, etc
Analyze the impact of new business requirements/user stories on the current application from both a business and technical perspective
Collaborate with the Scrum Master and Scrum Team to determine estimated delivery dates, dependencies, team velocity, challenges, quality assurance, user acceptance and overall performance of teams
Collaborate with Product Managers and other business owners to identify all cross-system interfaces and build out the requirements
Accurately represent the needs of the business owner(s) to scrum teams and vice versa
Participate in various Agile ceremonies
Understand and effectively communicate to scrum teams and business owners all the data elements utilized by the service and understand their service details and processes
Create and foster positive and open communication channels between external and internal stakeholders
Foster a culture of collaboration, teamwork, innovation, and service excellence at the Clearinghouse and help resolve any product or project issues
Qualification
Required
Bachelors degree in technology, business, or related field. A combination of education and experience, including through military service, will also be considered
5 years of related experience in soliciting and defining requirements for mission critical business applications
Experience with Agile Methodology as a Product Owner or Business Analyst
Experience embedding quality controls in work processes to assure uninterrupted operation
Experience analyzing data for composing targeted and concise requirements and translating strategic and tactical goals
Demonstrated ability to exemplify strong collaboration
Demonstrated ability to solicit, define, and write business requirements from research, customer, market, and internal feedback to translate into user stories
Demonstrated ability to have product knowledge and its impact to other product(s)
Demonstrated ability to identify tradeoffs in decisions and drive resolution of challenges across the organization
Demonstrated ability to model solutions for a business process
Demonstrated proficiency working with Agile principles, processes, driving decision making, and aligning the team/organization on goals and objectives
Demonstrated proficiency communicating and negotiating effectively and confidently with internal stakeholders from all levels of the organization, and external stakeholders to represent the product, department, and company
Demonstrated proficiency managing and prioritizing multiple initiatives to ensure successful, timely completion and issue-resolution
Demonstrated proficiency working with Microsoft Office Suite, and/or other collaboration tools
Excellent written, verbal, and interpersonal communication, and effective presentation skills
Demonstrates the Clearinghouse's core competencies: customer focus, optimizes work processes, communicates effectively, collaborates, and is open and authentic
Must live within a commutable distance to Herndon, VA or in one of the Clearinghouse's approved States for hiring purposes
Must be currently authorized to work in the United States on a full-time basis. We do not intend to sponsor external applicants for work visas, and may consider sponsorship only if no qualified candidates can be found who are authorized to work without sponsorship
Must be at least 18 years old
Preferred
Knowledge of Clearinghouse services and applications
Knowledge of education related data standards, such as IMS Comprehensive Learner Record or Common Education Data Standards (CEDS) or other industry-based or government-based data exchange standards
Experience with Software development management tools (Rally, JIRA, Confluence)
Experience with CRM and enterprise tools
Experience performing complex data analysis using analytic tools and database queries
Master's degree or PhD in technology, business, or related field or additional combination of advanced education and experience, including through military service
Working knowledge of higher education institution processes & experience with SIS vendor solutions
Expertise in Data exchange such as REST-XML-EDI
Benefits
Comprehensive medical, dental, and vision insurance
Life and disability insurance benefits
Health care, dependent care, and limited purpose flexible spending accounts
Health savings account with annual employer contributions of $300 for employees and $600 for employees who are enrolled with their spouse and/or dependents
Voluntary supplemental health plans for Accident and Hospital Indemnity coverage
Infertility coverage
401k matching contribution program
Competitive paid leave program consisting of vacation, sick, and personal time
Paid holidays
Up to 3 weeks of paid parental leave during a 12-month period
Up to 5 days of paid military leave per calendar year
Up to 13 days of vacation and up to 10 days of sick time per year
Up to 32 hours of accrued sick time as personal time
At least 15 paid holidays per year
Reimbursement for basic wholesale company and roadside assistance memberships
Buy back on portions of unused accrued vacation
Employee Education Assistance Program
LinkedIn Learning subscription
Mental health with up to eight free therapy sessions for employees and their family members
Well-being reward benefits
Service credit towards the Public Service Loan Forgiveness program (PSLF)
Company
National Student Clearinghouse
The Clearinghouse helps educational institutions improve efficiency, reduce costs and workload, and enhance the quality of service.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ricardo (Rick) Torres
President & CEO
Erin Seraydian
Chief Financial Officer
Recent News
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2025-10-04
2025-02-03
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