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NEOGOV · 1 day ago

Aging Case Aide 2 (Local Government) - Luzerne-Wyoming County Area Agency on Aging

Luzerne County, PA

Full-time

Onsite

Entry Level

$33K/yr - $33K/yr

2+ years exp

NEOGOV is seeking a compassionate and dedicated Aging Case Aide 2 to join the Luzerne-Wyoming County Area Agency on Aging team. In this rewarding role, you will provide essential services to the senior community, assisting them in navigating a variety of support systems designed to enhance their quality of life.

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Responsibilities

Provide essential services to the senior community, assisting them in navigating a variety of support systems designed to enhance their quality of life

Maintain ongoing proficiency in the use of the statewide Department of Aging databases known as Well-Sky and PIA

Contact consumers by telephone, assisting in the screening of referrals for Assessment, and referring consumer information to the appropriate department

Field all incoming telephone calls from consumers who have questions about Aging Programs such as Needs Assessments, Functional Eligibility Determinations, home modifications, OPTIONS, or other programs

Complete request for assistance forms for consumers who come into the agency as walk-ins and conduct home visits in the community to those consumers who require assistance in gathering financial documentation or other application information