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USAJOBS · 1 day ago

Lead Dispatcher (Public Safety)

Boulder City, Nevada, USA

Full-time

Onsite

Mid, Senior Level

$63K/yr - $82K/yr

1+ years exp

Lake Mead National Recreation Area is seeking a Lead Dispatcher to oversee day-to-day operations in the Interagency Communications Center. The role involves providing logistical support for non-emergency communications and complex emergency incidents, along with training and developing dispatch staff.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Leads day to day operations in the Interagency Communications Center, which provides logistical support for non-emergency communications and complex all-risk emergency incidents including search and rescue, structural fire, wildland fire, and aviation/vessel tracking and uses knowledge to focus on law enforcement and emergency medical dispatch

Oversees full on-site (query and input) to National Criminal Information Network (NCIC), National Law Enforcement Telecommunications System (NLETS), and Nevada Criminal Justice Information Systems (NCJIS), and Arizona Criminal Justice Information Systems (ACJIS)

As a certified APCO (Association of Public-Safety Communications Officials) or equivalent Communications Training Officer instructs all dispatch staff personnel for Public Safety Dispatcher certification and serve as a subject matter expert during training course development

Assists in creating and developing the training program for dispatchers and identifies development and training needs of employees to provide career development opportunities. Training includes utilizing the Incident Management Analysis and Reporting System (IMARS) and Computer Aided Dispatch (CAD) to process records requests

Implements and revises plans, guidelines, and procedures used in the daily operation of an emergency communications center and assists in establishing and accomplishing program priorities for the dispatch operation

Provides technical leadership in telecommunications support, database management, and investigative analysis functions

Qualification

Dispatch operating systemsEmergency communicationsPublic Safety Dispatcher certificationTelecommunications supportDatabase managementTeaching OthersStress TolerancePublic SafetySecurityLeadership

Required

U.S. Citizenship required

Appointment subject to background investigation and favorable adjudication

Meet Selective Service Registration Act requirement for males

Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program

Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service); with few exceptions as outlined in 5 CFR 300.603(b)

You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use

You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver's license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle

You may be required to work on-call, evenings, weekends, holidays, overtime and shift work

You may be required to travel overnight away from home up to 2 nights per month. You must obtain a government charge card for travel purposes

You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority

Applicants must be at least (1) 18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-08 grade level in the Federal service (obtained in either the public or private sectors). Examples of specialized experience include: Using in-depth knowledge of dispatch operating systems, databases, and equipment, resolving unusual and difficult technical problems with various radio/telephone systems, computer databases/systems, and technical equipment used in a dispatch center; handling 9-1-1 telephone, fire, law enforcement, medical, search and rescue, maintenance and other emergency service calls; assisting other dispatchers in resolving both emergency and non-emergency calls for service and the appropriate response to emergency incidents or reports of criminal activity; coordinating responses for a wide variety of complex public safety related incidents and operations which can involve multiple units, competing jurisdictions, remoteness/highly urbanized, and high visibility/media interest

Benefits

Relocation expenses reimbursed: Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.

A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position.

A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS.

A career with the U.S. government provides employees with a comprehensive benefits package.