Customer Service Representative jobs in United States
cer-icon
Apply on Employer Site
company-logo

Dennish Insurance Services Inc. ยท 1 day ago

Customer Service Representative

Dennish Insurance Services is a trusted provider of comprehensive insurance solutions for families and businesses in Los Angeles and Southern California. They are seeking a reliable and customer-focused Customer Service Representative to support daily office operations by handling client inquiries, managing records, and checking policy statuses across multiple insurance platforms.

Insurance

Responsibilities

Communicate with clients professionally via phone, email, and in person
Assist customers with general insurance-related questions and requests
Manage and update customer information in internal databases
Use Microsoft Outlook for emails, scheduling, and communication
Check policy status, documents, and updates across different insurance company websites
Maintain accurate records and follow up on pending requests
Support the team with day-to-day administrative and customer service tasks

Qualification

Customer service skillsCommunication skillsInsurance knowledgeCRM systems experienceMicrosoft Outlook proficiencyBilingual (English/Spanish)Organizational skillsDetail-oriented

Required

Strong communication and customer service skills
Comfortable working with computers and office systems
Experience with customer service databases or CRM systems
Proficiency in Microsoft Outlook; knowledge of Microsoft Access is a plus
Ability to navigate and manage information across multiple online platforms
Organized, detail-oriented, and dependable

Preferred

Basic knowledge of insurance is preferred but not required
Previous experience in an insurance office or customer service role
Bilingual (English/Spanish) is a plus

Company

Dennish Insurance Services Inc.

twitter
company-logo
Established in 1990, Dennish Insurance Services has grown to become a trusted insurance provider serving families and businesses throughout Los Angeles and Southern California.

Funding

Current Stage
Early Stage
Company data provided by crunchbase