Apply on Employer Site

Covenant Health · 1 day ago

SECRETARY

Oak Ridge, TN

Full-time

Onsite

New Grad, Entry Level

Covenant Health is a healthcare provider offering a wide range of medical specialties. They are seeking a Secretary for Admitting & Registration who will be responsible for greeting patients, scheduling and entering orders, and ensuring accurate demographic and financial information is collected.

Health CareHealth InsuranceHome Health Care

Responsibilities

Greets and assists patients, identifies self, and briefly explains registration process

Accurately schedules and enters orders and/or charges through the computer system

Photocopies any necessary forms, returning originals to customer

Follows department “downtime” procedures

Possesses a working knowledge of hospital department services and the location of same

Collects payments and/or deposits, balances cash collected and correctly completes receipts

Obtains written orders from physicians; maintains a good working relationship with physicians, their staffs, and all hospital departments

Obtains and verifies pre-certification patient eligibility and/or referrals when required by payor

Obtains complete and accurate demographic and financial information from patients; obtains necessary signatures for release of information and assignment of benefits

Completes pre-registration process and accepts reservations

Effects assignment or transfer of patients to appropriate beds within the hospital, and prepares patient identification armbands

Files department documents in a timely and accurate manner

Demonstrates understanding of payor regulations including, bot not limited to Medicare; 72-hour rule; and secondary payor rules

Compiles statistical reports including census; ER log; room reservations; and requests for patient rooms

Courteously answers telephone calls, rotates calls, takes messages, or completes caller’s request

NON-ESSENTIAL FUNCTIONS Other duties as assigned

HEALTH/SAFETY/COMPETENCE Cannot pose a direct threat to health or safety of self or others. Must provide safe, efficient, competent care to customer or patient population assigned. Must demonstrate competency of the unit specific functions described in the performance continuum, skill lists and/or standards