Digital Remedy · 1 day ago
Associate Account Manager
New Orleans, LA
Full-time
Onsite
New Grad, Entry Level
0+ years expDigital Remedy is a performance media partner for agencies, brands, and media companies. The Associate Account Manager is responsible for executing digital media campaigns, managing client relationships, and ensuring campaign performance aligns with client goals.
AdvertisingDigital MarketingMarketing
Responsibilities
Support the execution of digital media campaigns through setup, launch, pacing, and optimization across display, video, and social platforms
Communicate regularly with client contacts and internal teams to ensure seamless delivery and alignment on campaign goals and performance
Partner with Media Operations to troubleshoot issues related to creative, tracking, trafficking, and reporting
Analyze campaign data to identify optimizations and performance opportunities that meet or exceed client KPIs
Develop a solid understanding of presale expectations, IO and campaign order requirements, and strategic context for each campaign
Maintain internal documentation and shared email workflows to ensure ongoing clarity and organization across teams
Support upsell opportunities by understanding client objectives and helping position Digital Remedy solutions that drive ROI and long-term growth
Manage all assigned client accounts to contribute to monthly revenue goals
Qualification
Required
Bachelor's degree or equivalent experience (Marketing/Advertising focus preferred)
0–1+ years of client services, digital media, or advertising experience
Excellent verbal and written communication skills, including strong phone and presentation abilities
Strong customer-service mindset focused on satisfaction, resolution, and loyalty
Strong analytical and problem-solving capabilities, with solid proficiency in Excel and Google Office Suite / Workspace
Ability to assess large amounts of data and understand digital campaign performance
Proficiency in online SaaS platforms across various use cases (CRM, analytics, etc.)
Detail-oriented, organized, and a proactive self-starter
A team player who collaborates effectively and contributes to shared responsibilities
Driven to succeed, meet targets, and take initiative without waiting to be prompted
Comfortable navigating change and learning quickly
Motivated to help grow the company and deliver outsized results
Dynamic, energetic, and eager to both inspire and be inspired
Professional communication skills in person, on client calls and in email
Preferred
Familiarity with Adobe Creative Suite
Understanding of advertising creative asset use and management (video, display, audio, etc.)
Strong budgeting management and financial literacy
Benefits
Great benefits
Open door policy
Upward mobility
Strong desire to see you succeed
Company
Digital Remedy
Digital Remedy is a digital media solutions company leading the tech-enabled marketing space.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Seiman
CEO and Chairman
Carlos Ramos Jr., PCM® CDMP
Chief Marketing Officer
Recent News
2025-09-10
Company data provided by crunchbase