TEKsystems · 2 days ago
Customer Service Representative
Plymouth, MI
Contract
Onsite
Entry Level
$21/hr - $21/hr
1+ years expTEKsystems is a leading provider of business and technology services, partnering with clients to activate ideas and solutions. They are seeking a Customer Service Representative to handle inbound calls in a call center environment, ensuring great customer service and accurate data entry.
Information Technology
Responsibilities
Handling inbound calls and some follow up calls
Answers calls and questions on prior authorization, general questions and some confidential information
Great customer service with high level attention to detail
Entering information accurately
Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity
Utilize multiple systems and programs to track information and update communication with customers
Qualification
Required
1 year of call center experience within recent employment tenure of 1 year in jobs
no jumpy resumes (client will not approve jumpy resumes)
at least a year of high volume call center experience in last 2-3 years
typing at least 30wpm
computer knowledge and skills
measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity
great customer service with high level attention to detail
entering information accurately
utilize multiple systems and programs to track information and update communication with customers
Preferred
customer service
call center
data entry computer
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase