Riverence Provisions · 1 week ago
Scheduling Coordinator
Riverence Provisions is seeking a Scheduling Coordinator to plan, schedule, coordinate, and assess loads, routes, and backhauls. The role involves managing delivery schedules, coordinating with warehouse teams, and ensuring timely market deliveries while maintaining customer relationships.
Food and Beverage
Responsibilities
Input order information into corresponding truck route load sheet to include cases count, weights both gross and net, order number, bill of lading number, purchase order number, and verifying customer delivery information for changes
Works with warehouse in a timely matter to obtain sales orders, load sheets, Federal Express orders and any other changes that impact shipments
Notifies and schedules deliveries to both customers and secondary carriers for delivery to their terminal via Riverence Provisions LLC equipment and communicate the customers requested delivery date and time to all secondary carriers
Schedules customer delivery appointments for Riverence Provisions LLC outbound equipment and customer pick up from processing facility
Calculates and initiates pre-invoices, through approved tariff rate schedule, for outbound product transported on Riverence Provisions LLC equipment
Approves all secondary carrier invoices and verifies published tariff rates prior to submittal to the Distribution Director
Posts secondary carrier cost information to the load sheet to identify the excessive freight and the cost per pound associated with each customer
Reviews the outbound schedules with the interstate drivers prior to each regional trip departure
Utilize forecasting in advance of the trip scheduling process to facilitate timely deliveries, maximum product weight capacity and cost efficient delivery options
Coordinating and scheduling back haul opportunities within our distribution network
Establish and/or support backhaul customer relationships
Updates the Distribution Manager on scheduling issues that adversely affect the overall objective of maintaining timely market deliveries
Performs various departmental special projects and other duties as directed by the Distribution Manager
Inputs and tracks trip packets, fuel receipts, vacation days and tracks driver’s logs for tax purposes and maintain these records for the allotted amount of time
Works closely with Riverence Provisions sales group in coordinating sales orders and tracking gross vehicle weight on departing trucks
Miscellaneous Duties as Assigned
Work cooperatively with others promoting a team environment
Qualification
Required
An extensive background in multiple delivery truck scheduling
Have an understanding of FMCSA rules and regulations
Excellent Customer Service Skills
Knowledge of software applications such as word processing, spreadsheets and database management
Proficient at spelling, punctuation, grammar and oral communication
Discretion, good judgment and organizational abilities required
Initiative and the ability to work independently
A team player with strong interpersonal skills and flexibility
Ability to communicate both verbally and in written form
Ability to communicate in order to adhere to safety standards
Ability to resolve difficult or stressful customer service issues
Detail oriented
Excellent problem solving skills
Ability to work under pressure with deadlines
Preferred
Associate Degree preferred