Choice Bank · 2 days ago
Business Loan Servicing Specialist
Choice Bank is a financial institution focused on supporting its clients and communities. The Business Loan Servicing Specialist plays a crucial role in the commercial lending function by ensuring accurate loan documentation and compliance, as well as maintaining ongoing loan relationships.
BankingFinanceFinancial Services
Responsibilities
Responsible for collecting, compiling and inputting accurate loan documentation for all new and renewed loans
Maintains appropriate approval throughout the loan documentation process through closing and initial funding
Ensures compliance requirements are satisfied, approval conditions are met, collateral is collected with evidence of insurance when applicable, and documentation is properly executed prior to closing and funding a loan
Ensures appropriate loan related fees are assessed to the borrower and payments to related third parties are processed in a timely manner
Coordinates the communication between lender, borrower, and involved third parties when necessary throughout the loan closing process to ensure all parties have accurate information and are in agreement
Ensures collateral is collected and perfected at time of closing
Obtain, review, and archive loan documents including but not limited to financial statements, tax returns and business reports, credit reports, appraisals, flood determinations, lien searches, and loan covenants and conditions
Prepare tracking, checklists, coding and set-up forms for new, modified, and renewed loans, including FSA, BND, and SBA loan
Reviews daily reports to ensure loan maintenance accuracy
Processes loan advances and payments daily
Assists Lenders and Borrowers with requests for information or follow up on loan related items
Maintains loan origination platforms for accuracy on borrowers, loan terms, collateral, and tickler tracking
Completes follow up for miscellaneous monthly loan reporting and tracking items
Completes extra projects as assigned by management
Supports, advances and is responsible for meeting Premier Experience service standards
Assists with in-branch customer services needs including but not limited to telephone, teller and account opening functions
Assist with completing special projects and assignments as required by department leadership
Actively participate in internal and external continuing education for mortgage loan operations and leadership
Contain knowledge of company products and services
Have a working knowledge of Choice Financials policies and procedures and comply with them
Maintain complete confidentiality with regards to customer accounts, loans and bank relationships
Project a positive image of Choice Financial when representing the organization
Actively support management and organizational goals
Interact with other employees to promote teamwork, communications, trust and respect
Adapt to meet the ever-changing customer and community needs
Performs duties outside normal scope as assigned
Leads as a team player with excellent interpersonal skills and develops partnerships
Takes initiative by proactively identifying what needs to be done and acts
Communicates effectively with excellent written and oral communication skills
Promotes and administers change and accepts diversity
Exhibits problem-solving, analytical thinking, and decision-making skills
Fosters open communication
Follows policies and procedures
Proficient computer skills including Microsoft Office (Word, Excel, Access)
Must work in an efficient, systematic way
Must display consistency, thoroughness, attention to detail, and strong organizational skills
Use sounds judgment in prioritizing tasks to work under tight deadlines
Qualification
Required
2-year Degree in Accounting, Finance, Business Administration or related field or equivalent combination of education and/or experience in commercial loan operations
Has knowledge of commonly used concepts, practices, and procedures necessary to perform the functions of the job
Assists with departmental projects
Performs assigned duties within the department
Understands and utilizes Loan Operating Systems
Works under regular supervision
Limited to specific duties within the department
Benefits
Competitive bonus and benefits package
Company
Choice Bank
Choice Bank operates to provide a full array of banking solutions.
Funding
Current Stage
Late StageRecent News
2025-11-01
Minneapolis / St. Paul Business Journal
2023-12-22
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