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Jones Soda Co. · 1 day ago

Sales Operations Manager

United States

Full-time

Remote

Mid, Senior Level

$70K/yr - $90K/yr

3+ years exp

Jones Soda Co. is seeking a Sales Operations Manager responsible for the accurate execution, maintenance, and coordination of commercial master data and sales support activities. This role involves working cross-functionally with Sales, Operations, Marketing, and Finance to ensure data integrity and support sales enablement tools.

Food and Beverage

Responsibilities

Management of 1WoldSync, GS1 and select key customer portals, item set-up and management

New Item Set-up internally and externally (via Sage ERP software, customer & 3rd party portals). Assist in the new vendor and customer set-up via ERP

Assist in the new vendor and customer set-up via ERP. Including retaining all necessary documents, questionnaires, credit checks, etc

Develop and manage Sales & Distribution Portal – to support internal and external sales teams

Management of Master Item files, Pricing & Promotion files and portals (internal & external)

Management of Sales & Distribution Contracts Process; maintain master file

Monitor Federal, State, and other regulatory agencies communications that are sent via mail, ensuring proper state and local tax compliance

Management of sales team’s master data files - Sales & Distribution Master Grids, National & Regional Chain Trackers, Product Locator, Master Customer Contact Lists

Coordinates and executes the Sales Samples Program, serving as the primary point of contact for intake, tracking, and fulfillment of approved sales and customer sample requests

Maintain & update sales and customers records. This includes price changes, Ship-to updates, in the Sage ERP software

Generate weekly, monthly & quarterly sales reports via Microsoft Power BI Reporting tools. Supported and supplemented with 3rd party sales data as applicable

New customer lead generation and management via JotForm lead management, Rangeme and other internal and external tools – survey creation, tracking and follow-up as needed with sales team and new customers

Company Meetings – support in the development and management of sales & operation meetings & materials

Performs other duties and responsibilities as required

Qualification

1WorldSyncGS1 standardsSage ERPMicrosoft ExcelMicrosoft Power BISales operationsAnalytical skillsOrganizational skillsCommunication skillsInterpersonal skills

Required

Experience managing 1WorldSync and GS1 data to support item setup and customer requirements

High-level proficiency in Microsoft Excel for data management, tracking, and analysis

Strong organizational and coordination skills with the ability to manage multiple tasks and deadlines accurately

Excellent written and verbal communication skills, with the ability to work effectively across Sales, Operations, Marketing, and Finance teams

Solid analytical skills with the ability to review data, identify discrepancies, and support informed decision-making

Strong attention to detail and commitment to data accuracy and consistency

Ability to identify, troubleshoot, and resolve data or process issues before they escalate

Demonstrated ability to follow established processes and ensure timely execution

Ability to manage competing priorities while maintaining a high degree of accuracy

Strong interpersonal skills and the ability to work collaboratively in a team environment

Calm and professional approach to conflict resolution and issue management

Experience with file organization, documentation, and record retention

Associate's Degree or Equivalent Work Experience

3 years of experience working with GS1 standards and 1WorldSync or similar data synchronization platforms, sales operations, data administration, or ERP-based commercial support roles

Hands-on experience supporting item setup, customer and vendor data maintenance, and system updates across ERP systems and external customer platforms

Experience working cross-functionally with Sales, Operations, and Finance teams

Preferred

Bachelor's degree with Business Concentration or equivalent work experience, PMP Certified a plus

5+ years of experience working with GS1 standards and 1WorldSync or similar data synchronization platforms

Experience in the CPG and/or beverage industry

Experience supporting sales reporting, data tracking, or analytics (Excel and/or BI tools)

Benefits

Discretionary Annual Company Bonus Program

Paid Time Off (PTO) Vacation & Sick Leave

Paid Holidays (11 Days)

Paid Parental Leave

Paid Day Off for Your Birthday

100% employer-paid Medical, Dental, Vision, Disability, and Life Insurance for team members, plus an Employee Assistance Program (EAP) to support overall well-being.

401(k) Retirement Plan with Employer Discretionary Matching