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Pyramid Consulting, Inc · 1 month ago

Health Coach – RN (Care Management)

United States

Full-time

Remote

Mid Level

$40/hr - $45.67/hr

3+ years exp

Pyramid Consulting, Inc. is a leading company in the Health Insurance industry, currently seeking a Health Coach – RN for a contract position. The role involves providing lifestyle guidance, conducting assessments, and developing individualized care plans for members while ensuring effective communication with healthcare teams.

ConsultingInformation TechnologyLegalProfessional ServicesSoftwareStaffing Agency

Growth Opportunities

Responsibilities

Serve as the primary nurse for members requiring lifestyle guidance, acute symptom support, chronic care management, complex condition management, or end-of-life navigation

Conduct telephonic outreach, coaching, and case management to help members develop self-management skills and improve adherence to evidence-based care

Perform initial and ongoing assessments to identify member needs, risks, barriers, and opportunities for intervention

Develop individualized care plans with measurable goals and provide follow-up to evaluate progress and adjust interventions

Provide clinical coaching to members calling with acute symptoms, chronic condition questions, or general health inquiries

Coordinate with physicians and healthcare teams to facilitate communication and ensure appropriate, timely care

Identify member barriers to treatment adherence and support behavior change and lifestyle improvements

Connect members with community, online, and telephonic resources; assist with accessing covered benefits and services

Monitor service quality based on member feedback and report safety or quality issues as needed

Maintain accurate and timely documentation consistent with regulatory, accreditation, and organizational standards

Participate in ongoing training and educational programs to maintain licensure and enhance Health Coach competency

Provide exceptional customer service with a supportive, member-centered approach

Perform other duties as assigned

Qualification

Pennsylvania RN licenseClinical nursing experienceCase management experienceDisease management experienceChronic condition managementCustomer service skillsCoaching skillsCommunication skills

Required

Current, active, unrestricted Pennsylvania RN license (multistate/compact license acceptable if it includes PA)

Minimum 3 years of combined experience in clinical nursing, case management, disease management, or chronic/complex condition management

Benefits

Health insurance (medical, dental, vision)

401(k) plan

Paid sick leave (depending on work location)

Company

Pyramid Consulting, Inc

Glassdoor4.2

Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.

Founded in 1996

Alpharetta, Georgia, USA

5001-10000 employees