Pendo.io · 1 day ago
AE, Commercial Sales (Growth - Net New + Existing)
Raleigh, NC
Full-time
Onsite
Mid Level
$130K/yr - $160K/yr
4+ years expPendo.io is a fast-growing startup focused on improving society's experience with software. They are seeking a motivated Account Executive for Commercial Sales to manage the full customer lifecycle, including net new customer acquisition and renewals, while collaborating with various teams to drive revenue growth.
AnalyticsArtificial Intelligence (AI)Enterprise SoftwareProduct DesignSaaS
Responsibilities
Develop deep expertise and understanding of Pendo's products
Own the full sales cycle for net new prospects and current customers from discovery through close
Drive expansion and renewal strategies within your book of business
Consistent, weekly pipeline generation in collaboration with business development
Manage a rolling forecast and consistently hit pipeline creation and bookings targets
Navigate free trials and proof of concept evaluations with prospects
Lead value-based discovery to uncover customer challenges and align Pendo's platform as the solution
Build executive-level relationships across customer organizations
Create and execute account plans that drive net new, expansion opportunities and long-term growth
Develop and deliver pricing proposals and negotiate contracts
Manage billing questions and renewal transactions with precision
Partner cross-functionally to address technical needs and deliver value realization
Maintain timely and accurate records of activities in Salesforce and other sales tech tools
Qualification
Required
4+ years experience in B2B SaaS sales or account management with closing responsibilities
Proven ability to manage a full sales cycle, including renewals and expansions
Experience providing tailored technical product demonstrations to net new and existing customers
Strong negotiation and contract management skills
Demonstrated track record of consistent goal attainment
Business acumen with an understanding of SaaS metrics and customer value drivers
Competency with sales pipeline management and CRM tools, including salesforce.com
Excellent communication, organizational, and interpersonal skills
Bachelor's degree or equivalent work experience
Preferred
Training in MEDDIC and/or Force Management methodologies
Experience managing a territory of SMB and/or emerging market accounts
High emotional intelligence and ability to resolve conflict with empathy
Ability to multitask and prioritize effectively in a fast-paced environment
Strong desire to learn and grow within a team-based culture
Self-motivated, proactive, energetic team player
Extraordinary time and process management skills, ensuring nothing slips through the cracks
Treats work like a craft, constantly honing and refining skills to adapt to an ever-changing landscape
Company
Pendo.io
The only official Pendo LinkedIn account. Pendo’s mission is to elevate the world’s experience with software.
501-1000 employees
H1B Sponsorship
Pendo.io has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$579.41MKey Investors
JP MorganThoma BravoB Capital
2025-09-30Debt Financing· $100M
2024-08-13Series Unknown· $9.91M
2021-11-11Secondary Market· $110M
Leadership Team
Todd Olson
CEO / Founder
Jennifer G Kaelin
Chief Financial Officer
Recent News
2025-12-24
Morningstar.com
2025-12-17
Company data provided by crunchbase