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Arizona Department of Child Safety · 1 day ago

DCS Program Supervisor

Glendale, AZ

Full-time

Onsite

Mid, Senior Level

$66K/yr - $66K/yr

3+ years exp

The Arizona Department of Child Safety (DCS) is a social and human services agency dedicated to ensuring the safety and well-being of children in Arizona. The DCS Program Supervisor is responsible for managing the workflow of a unit of DCS specialists and support staff engaged in child safety services, ensuring compliance with policies and procedures while providing guidance and support to the team.

ChildrenGovernmentSocial

Responsibilities

Directs, supervises and instructs direct reports according to department and regional policies pertaining to child protective services

Reviews work products and analyzes facts obtained by DCS specialists. Provides input on cases. Evaluates appropriateness of assessments and decisions made as well as intervention plans, case plans, progress, barriers, placement, services, visitation, etc. to ensure child safety and compliance

Interviews and trains staff within the unit. Develops work schedules

Meets monthly with employees to discuss performance. Completes employee evaluations. Initiates disciplinary actions, if necessary

Responds/resolves problems and questions presented by customers, case participants, internal DCS staff, and other stakeholders to address concerns involving policy, procedures and issues related to specific cases

Attends management staff meetings, training, professional seminars, conferences and participates in problem-solving/decision-making

Produces, utilizes and sends reports

Other duties as assigned

Qualification

Child protective servicesSupervisory experienceRisk assessmentWork leadershipProblem resolutionCommunity resourcesVerbal communicationWritten communicationTeamwork

Required

Master's or bachelor's degree from an accredited college or university, AND three (3) years of experience with the Arizona Department of Child Safety (DCS)

OR Master's or bachelor's degree from an accredited college or university, AND two (2) years of combined experience in the DCS Specialist Trainee, DCS Specialist, DCS Program Specialist, Investigator Sr., or Assistant Manager role, AND Six (6) months of experience in a DCS Program Supervisor Special Assignment role

OR Master's or bachelor's degree from an accredited college or university, AND two (2) years of combined experience in the DCS Specialist Trainee, DCS Specialist, DCS Program Specialist, Investigator Sr., or Assistant Manager role, AND one (1) year of professional-level supervisory experience

OR Master's or bachelor's degree from an accredited college or university, AND five (5) years of combined experience with a Government or Tribal Child Welfare agency or an Arizona agency that specializes in child welfare practice

Must be able to secure and maintain clearance from the Central Registry

Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card

Must be able to pass a DCS background check

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)

DCS Specialist Training track classroom sessions unless this training has been completed within the previous two years

DCS Program Supervisor Training Track

Knowledge of Federal and State laws, regulations and directives governing child protective services

Knowledge of risk assessment practices and procedures

Knowledge of principles and practices of work leadership and management

Knowledge of theories of personality development and adjustment

Knowledge of policies and procedures of court systems

Knowledge of community resources

Skill in verbal and written communication

Skill in eliciting information through interviews

Skill in establishing and maintaining work relationships with children, their families, and court representatives

Skill in resolving problems

Skill in delivering public speeches

Skill in supervision techniques

Ability to apply the principles and practices of work leadership and the DCS Management System

Ability to maintain professional boundaries

Ability to lead by example

Ability to work as a team member

Ability to recognize employee strengths and development opportunities

Ability to prepare detailed documentation of parent, child, and professional contacts to ensure that the records accurately convey reported information and minimize misinterpretation

Ability to perform after-hour duties

Ability to learn policies and procedures of Guardian and automated systems

Preferred

Lateral Transfers will be given preference

Must be a current DCS employee

Must currently be in a Program Supervisor position for 12 consecutive months

Must be meeting expectations in current position (Performance Evaluation score of meets expectations on last evaluation), not currently under a Performance Improvement Plan or under review as part of a Memo of Concern

No discipline within the last 12 months