NuMark Credit Union · 2 weeks ago
Financial Recovery Specialist
Warrenville, IL
Full-time
Onsite
New Grad, Entry Level
$22.45/hr - $23/hrNuMark Credit Union is a fast-growing company dedicated to enriching the financial lives of its members. As a Financial Recovery Specialist, you will be responsible for collection efforts related to real estate, secured, and unsecured loans, utilizing problem-solving skills and empathy to encourage timely payments from members.
CreditFinanceFinancial ServicesNon Profit
Responsibilities
Monitors, works, and maintains the Credit Union's delinquent loan accounts. Performs problem-solving activities with relation to these accounts including the investigation of missed loan payments
Handles outbound calls in queues and any incoming calls
Maintains accurate collection records and files
Identifies and assists members with medical disability, and processes credit life and disability insurance claims and payments
Handles repossessions. Interfaces and serves as liaison with outside agencies related to repossessions and recoveries
Looks for innovative and creative ways to not only reach members with delinquent accounts but also to encourage timely payments through direct deposit, payroll deduction and auto-pay, etc
Processes, monitors, and maintains loan workout requests
Handles force placed insurance - adds premiums, posts refunds, increases and/or recalculates loan payments, skip claims, and damage claims
Qualification
Required
High school graduate required
Must be thoroughly familiar with the credit union's lending and collection policies and procedures
Knowledge of all applicable federal and state related regulations
Proficient in computer applications associated with the position
Possesses excellent written and oral communication skills
Able to work under pressure
Highly energetic and motivated individual
Preferred
Experience in a consumer credit/lending department
Benefits
Full Time Employees can choose between several plans from Blue Cross Blue Shield (HMO, Options or PPO)
Dental
Vision
3 weeks of Paid Time Off
Paid Holidays Off
Company Lunches and Parties
Birthday Holidays
Life Insurance (Company Paid)
Short and Long Term Disability (Company Reimbursed)
401(k) Savings Plan with Company Match & Profit Sharing
Flex Spending Account
Accident Insurance Plans
Education Reimbursement for Bachelor or Master's Degrees
Employee Assistance Program
Paid Community Volunteer Time
Career Advancement Opportunities
Company
NuMark Credit Union
NuMark Credit Union is a full-service not-for-profit financial institution.
Founded in 1954
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jessica Mellen
Chief Operations Officer
Recent News
2025-04-28
2025-04-24
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