IMCS Group ยท 1 month ago
Senior Consultant | Supply Chain Management | Sourcing & Procurement
Houston, TX
Full-time
Onsite
Senior Level
5+ years expIMCS Group is one of the fastest growing MWBE staffing firms in the U.S. They are seeking a Senior Consultant to act as a trusted advisor on Icertis product features, helping customers optimize their contract management processes. The role involves implementing changes, gathering requirements, providing mentorship, and ensuring successful project delivery.
Staffing & Recruiting
No H1B
Responsibilities
Act as a trusted advisor, providing expertise on Icertis product features and capabilities to help customers optimize their contract management processes
Work on customer environments to implement new changes and configuration updates, using functional skills to enhance the customer system for a better user experience
Drive the process of gathering customer requirements and translating them into functional designs for the Icertis platform
Specialize in resolving issues related to customer-specific configurations, third-party integrations, and product functionality, providing workarounds to minimize downtime
Develop knowledge-based articles and training materials to foster self-sufficiency for both customers and internal staff, improving troubleshooting efficiency for CLM centre of excellence
Provide functional expertise, guidance, and mentorship to other team members, contributing to their growth
Adhere to and contribute to defined CLM processes to manage customer requests efficiently and participate in organizational projects to improve product supportability
Work closely with engineering, quality assurance, and other cross-functional teams to ensure successful project delivery
Qualification
Required
Minimum years of experience: 5 to 6 years
ICERTIS certified Functional Consultant with 5 years of hands-on experience
Act as a trusted advisor, providing expertise on Icertis product features and capabilities to help customers optimize their contract management processes
Work on customer environments to implement new changes and configuration updates, using functional skills to enhance the customer system for a better user experience
Drive the process of gathering customer requirements and translating them into functional designs for the Icertis platform
Specialize in resolving issues related to customer-specific configurations, third-party integrations, and product functionality, providing workarounds to minimize downtime
Develop knowledge-based articles and training materials to foster self-sufficiency for both customers and internal staff, improving troubleshooting efficiency for CLM centre of excellence
Provide functional expertise, guidance, and mentorship to other team members, contributing to their growth
Adhere to and contribute to defined CLM processes to manage customer requests efficiently and participate in organizational projects to improve product supportability
Work closely with engineering, quality assurance, and other cross-functional teams to ensure successful project delivery
Would you require the candidates to meet you for in person interview? Yes
Is Skype/WebEx interview, OK? ok
Is this onsite/remote position: Onsite
If onsite, will you be considering relocation candidates: Preferably No (We need Houston based candidate)
Does this position require Visa independent candidates only? Yes
Company
IMCS Group
IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Satish G Kumar
Founder and CEO
Kathleen Thompson
Diretor Client Partnership
Company data provided by crunchbase