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Balance Health · 2 days ago

Payroll/HR Clerk - Fully Remote

United States

Full-time

Remote

Entry Level

$25/hr - $25/hr

1+ years exp

Balance Health is a company focused on providing health solutions, and they are seeking a Payroll/HR Clerk to assist with payroll processing and HR support. The role involves ensuring accurate payroll, maintaining employee records, and providing customer service regarding payroll matters while collaborating with other departments.

Cosmetic SurgeryHealth CareTherapeuticsWellness

No H1B

Responsibilities

Helps with the day-to-day functions of the payroll department; including assisting with the processing of bi-weekly payroll for employees companywide along with related reporting

Helps to ensure the accuracy of payroll information through guided review, audit, and analysis of submitted employee time sheets, payroll records, and reports

Assist with data entry, updates of employee information, and maintenance of electronic time tracking records

Effectively helps ensure payroll is processed timely and accurately in accordance with all applicable federal, state, and local regulations

Maintains the confidentiality of all employee information and payroll records

Answers questions providing customer service to internal and external customers regarding payroll matters with guidance from the Payroll Supervisor and Manager

Ensure compliance with payroll-related regulations regarding wage garnishments, taxes, and other deductions per internal protocols

Follows directions to help resolve payroll errors, discrepancies, and employee inquiries

Properly maintain paperless employee payroll records

Assist with internal and external payroll related audits

Provides support to employee inquiries related to payroll issues with guidance as needed to ensure accurate responses

Helps ensure proper documentation is received and on record related to payroll payments of any kind

Collaborative, working closely with other departments, such as purchasing and general accounting, to resolve issues and ensure smooth financial operations

Shares recommendations for possible improvements to payroll processes and systems based on day-to-day experiences on the job

Provides HR assistance to the HR team as follows:

Assist with monitoring the HR email box responding in particular to payroll day-to-day inquiries applicable to the role level and understands when to seek guidance before responding to questions from employees and/or outside agencies as needed to ensure accuracy. Will learn to also respond to HR inquiries with experience and guidance

May providing recruiting assistance including creating and posting positions along with helping to maintain and update job descriptions and postings

New Hire Orientation on-boarding processes including updating changes in the HRIS system as needed

Helps ensure timely responses (always ASAP upon receipt) to EDD / Leave Claims and VOE (Verifications of Employment) requests

Learn and fully understand the required onboarding and/or termination processes including preparation of required onboarding and exit paperwork to assist when the HR Coordinator may not be available or volume is particularly high

Helps maintain accurate paperless employee files online as well as some general filing per established HR guidelines

Familiar with our benefit administration to help guide employees where to obtain assistance from the proper benefit entities or HR personnel

Assist with review and audit of monthly benefit invoices timely upon receipt

May work with our third party dedicated Leave of Absence Administrators to ensure LOA information is provided timely when employee information as needed, includes updating the internal LOA Smart Sheet timely with any updates

Demonstrates the proper initiative with team members to proactively get things done quickly, including seeking guidance from manager and HR team members with any questions or uncertainty

Updates and provides daily, weekly, or monthly reports as assigned or as requested

Establish and maintain collaborative working relationships with the team and employees at all levels throughout the company

Qualification

Payroll processingAccounting principlesPayroll softwareHR databasesMicrosoft OfficeCustomer serviceCommunication skillsTime managementCritical thinkingConfidentiality

Required

High school graduate or equivalent with college coursework in accounting or related field

1-2 years applicable experience in a Payroll department with HR experience a plus

Clear understanding of basic accounting principles and payroll processes

Able to apply critical thinking to identify and help resolve discrepancies and improve processes

Must demonstrate highly ethical behavior and good judgment including the ability to always maintain the utmost confidentiality

Excellent listening, verbal, and written communications skills

Effective time management skills

Must be able to ensure accurate, timely completion of assigned responsibilities/projects

Flexible with the ability to successfully manage ever-changing priorities, as necessary

Ability to build rapport and interact with personnel at all levels within the Company and with vendors and business partners outside the Company

Demonstrates the ability to professionally respond to stressful situations in a patient, kind, and timely manner

Portrays the Company in a highly professional manner both with and outside of work

Respectfully accepts coaching and guidance understanding it is intended to impart knowledge and help with career development and growth

Understands gossip in the workplace is frowned upon, especially within HR and consciously does not participate

Highly PC Proficient with good working knowledge of Microsoft Office, including Excel, Word, and Outlook, database systems, finance databases, including report generation

Proof of legal eligibility to work in the United States without sponsorship now or in the future

Ability to successfully pass an in-depth background investigation, including credit check and with a clean DMV report

Preferred

Associate's degree in accounting or related field

Experience with payroll software and/or HR databases

Prior payroll clerk experience in a multi-state organization

Experience using SmartSheet or ability to easily learn

Any combination of academic education, professional training, and development along with applied work experience that demonstrates the ability to successfully perform the essential functions of the position