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Day Wireless Systems · 21 hours ago

Service Development Manager

San Diego, CA

Full-time

Onsite

Mid, Senior Level

4+ years exp

Day Wireless Systems is focused on revenue development activities critical to high impact revenue generation programs. The Service Development Manager (SDM) will oversee contract management, special projects, and maintain relationships with clients and Motorola to ensure successful revenue growth.

Wireless

Responsibilities

Grow the service contract revenue business annually

Maintain current and contract renewal program

Create new avenues for contract growth, including program rollouts and template documentation

Assignment as PM to special projects (large or critical)

PM oversight to ensure effective project management

Leadership of specific projects to manage completion timelines

Lead role is RFP/Q responses from service perspective

Quote services

Complete understanding of SOW and Post-Sale requirements

Manage Motorola service relationships

CSM liaison with service shop

Motorola contract management

Based on time allocation, need, occurrence, experience, the role will be tasked with special projects and initiative directed at revenue development opportunities

Directly reports to the Operations Manager

Primarily accountable for California, with certain responsibilities extending throughout Territory 3

Focuses entirely on revenue generation or activities that directly contribute to revenue growth

Establishes crucial relationships with customers and Motorola (or other contractors), prioritizing these connections

Collaborates with service managers, project managers, technical leads, and the sales team

Shares expertise and knowledge to enhance the success of DWS

Demonstrates leadership qualities

Conducts site walks as per project-specific requirements

Assumes project management duties when necessary

Oversees subcontractors' activities

Generates quotations

Provides project oversight

Qualification

Contract ManagementCustomer Relationship ManagementProject ManagementFCC Commercial LicenseOEM CertificationsLeadershipCommunication Skills

Required

Associate degree (A.A.) or equivalent from two-year college or vocational school in electronics & wireless system repair; plus minimum four years related work experience in electronic communications repair; or equivalent combination of education and experience

Federal Communications Commission (FCC) Commercial License (General Radiotelephone Operator License/GROL)

Driver's License required

Passport valid for travel outside the United States required