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Pyramid Consulting, Inc · 1 month ago

Access Coordinator

Philadelphia, PA

Full-time

Onsite

Senior Level

$28/hr - $30/hr

5+ years exp

Pyramid Consulting, Inc. is a leading IT Consulting Industry, and they are currently seeking an Access Coordinator for a contract opportunity. The role involves managing referral calls, scheduling appointments, and providing excellent customer service to patients and healthcare providers.

ConsultingInformation TechnologyLegalProfessional ServicesSoftwareStaffing Agency

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Answer referral calls from physicians and families; manage orders and in-person scheduling requests

Conduct intake interviews with families or referring physicians to obtain required demographic and insurance information

Coordinate appointments, procedures, and complex care schedules using appropriate resources

Inform referring physicians and/or families about next steps and visit requirements

Coordinate scheduling with access schedulers based on departmental guidelines

Provide excellent customer service to providers, hospital staff, patients, and families

Complete additional tasks as assigned by the Supervisor and/or Manager

Qualification

Healthcare scheduling experienceDatabase maintenanceEPIC proficiencyInsurance verificationCustomer service commitmentCommunication skillsInterpersonal skillsConflict resolution

Required

Minimum of 5 years of experience in a healthcare environment with complex scheduling

At least 3 years of scheduling experience

At least 5 years of related experience in a healthcare setting

Experience with database maintenance

Excellent telephone and written communication skills

Strong computer skills; proficiency in EPIC preferred

High level of interpersonal skills

Ability to manage high-stress situations and perform conflict resolution

Strong commitment to customer service

Solid understanding of insurance verification and authorization processes

High School Diploma or GED

Preferred

Bachelor's degree

Benefits

Health insurance (medical, dental, vision)

401(k) plan

Paid sick leave (depending on work location)

Company

Pyramid Consulting, Inc

Glassdoor4.2

Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.

Founded in 1996

Alpharetta, Georgia, USA

5001-10000 employees

https://pyramidci.com/

H1B Sponsorship

Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (178)

2024 (112)

2023 (95)

2022 (62)

2021 (50)

2020 (117)