Highmark · 17 hours ago
Senior Business Systems Analyst - HNAS
Erie-Meadville Area
Full-time
Onsite
Mid, Senior Level
$68K/yr - $126K/yr
5+ years expHighmark Inc. is a national blended health organization with a mission to create remarkable health experiences. The Senior Business Systems Analyst role involves supporting analytical aspects of the application product life cycle, collaborating with customers on complex issues, and driving quality business solutions across multiple systems.
Health CareHealth InsuranceInsuranceWellness
Responsibilities
Take a lead role with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions on complex issues. Create and maintain deliverables such as business vision, requirements, testing plan, testing schedule, testing scenarios, testing outcomes, user task analysis, wire framing, usability testing, personalization to different clients, and user interface design
Participate in the full software development life cycle by actively taking a lead role on agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need
Provide required business and/or subject matter expertise for both project and production related activities on complex issues, including new strategic programs or initiatives impacting current and existing systems
Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle
Interface with the business areas, customers, partners, vendors, technical staff and project teams to drive value, return on investments and innovative solutions. This includes providing alternative solutions, including vendor solution acquisitions, with maximum benefits while reducing cost (e.g. cost benefit analysis, pros/cons of solutions)
Take lead role in supporting various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts
Communicate in an exemplary manner with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation
Provide thought leadership and strategic direction in Product and Technology Solutions
Other duties as assigned
Qualification
Required
Bachelor's Degree in Business Management, Information Technology, Information Systems, or related field
5 - 7 years in IS/IT
Analytical Skills
Problem-Solving
Communication Skills
Report Writing
SQL
Project Management
Customer Service
Leadership
Agile Methodology
Agile Project Management
Preferred
3 - 5 years in Lean/Six Sigma
3 - 5 years in the Health Insurance Industry
3 - 5 years in the Healthcare Industry
Information Technology Infrastructure Library (ITIL)
The Open Framework Group (TOGAF)
Six Sigma
Project Management Professional (PMP)
Company
Highmark
Highmark provides health insurance plans for individuals and businesses.
10001+ employees
H1B Sponsorship
Highmark has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (7)
2023 (19)
2022 (21)
2021 (18)
2020 (23)
Funding
Current Stage
Late StageTotal Funding
$27.3M2018-04-06Grant· $25M
2014-08-07Grant· $2.3M
Leadership Team
Deborah Rice-Johnson
CEO, Diversified Businesses at Highmark Inc. and Chief Growth Officer
Paul Sikora
CTO Provider Services
Recent News
2025-12-11
Company data provided by crunchbase