Technical Support Engineer - Integrations: 25-07029 jobs in United States
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Akraya, Inc. ยท 1 month ago

Technical Support Engineer - Integrations: 25-07029

positionOrlando, FL
timeFull-time
remoteOnsite
seniorityMid Level
money$32/hr - $35.71/hr

Akraya, Inc. is an award-winning IT staffing firm recognized for its commitment to excellence and a thriving work environment. The Technical Support Engineer will empower users by resolving complex system issues, acting as a customer advocate, and collaborating with engineers for bug resolution while working across various technical domains.

ConsultingHuman ResourcesInformation TechnologyStaffing Agency
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Serve as a primary customer support contact, ensuring successful issue resolution and customer satisfaction
Understand and troubleshoot the platform, cloud technologies, and integrate systems to solve complex technical challenges
Analyze technical cases, identify underlying issues, and collaborate with engineering teams for resolution
Acquire comprehensive knowledge of the platform and its core functionalities
Work towards isolating and fixing bugs in applications, software, and integrated systems through data analysis and troubleshooting practices

Qualification

Application SupportJavaScriptNetworkingTroubleshootingServer ManagementWeb ServicesLDAP/Active DirectorySSOPython

Required

Proficiency in Web Services (SOAP, REST) and networking fundamentals
Expertise in scripting and familiarity with programming languages such as JavaScript or Python
The ability to understand and troubleshoot LDAP/Active Directory and SSO configurations

Company

Akraya, Inc.

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Akraya stands as a preeminent provider of IT consulting and staffing services, chosen by leading technology-based companies across the United States.
dateFounded in 2001
location
Santa Clara, California, USA
people-size201-500 employees
web-link
http://akraya.com

H1B Sponsorship

Akraya, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (7)
2023 (5)
2022 (12)
2021 (10)
2020 (13)

Funding

Current Stage
Growth Stage

Leadership Team

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Amar Panchal
Founder
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Recent News

PR.com
Akraya Inc. Recognized as the #1 Best Place to Work in the Bay Area
2023-06-23
Company data provided by crunchbase