Maximus · 2 days ago
Workforce Report Analyst - CDC INFO (remote, temporary)
United States
Full-time
Remote
Mid Level
$56K/yr - $57K/yr
3+ years expMaximus is currently recruiting for a Workforce Report Analyst to support their CDC INFO program. The role involves identifying and documenting operational business requirements, performing internal reporting, and analyzing data to assist in management decision making.
Business Process Automation (BPA)ConsultingEducationGovernmentGovTechHealth CareInformation Technology
Responsibilities
Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies
Perform all internal reporting needs of the department
Extract, tabulate, and analyze and present data to support program activity and assist in management decision making
Identify, analyze, and communicate all system and process defects
Identify innovative strategies to create operational and/or system efficiencies
Work effectively with internal and external business partners in the delivery of solutions
Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing
Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met
Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence in real-time
Qualification
Required
Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree
3 to 5 years of relevant professional experience required
Strong MS Excel skills and experience preferred
Hardwired internet (ethernet) connection
Internet download speed of 25mbps single upload or higher required
Private work area and adequate power source
Internal video calls may be requested on occasion. Proper background and attire are required
Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Benefits
Health insurance coverage
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off
Company
Maximus
Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives.
10001+ employees
H1B Sponsorship
Maximus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (39)
2023 (50)
2022 (42)
2021 (36)
2020 (42)
Funding
Current Stage
Public CompanyTotal Funding
$7.93M2010-12-09Post Ipo Equity· $7.93M
Leadership Team
Elisabeth Schmidt
Senior Vice President
Michael Mateer
Sr. Vice President, Enterprise Technology
Recent News
2025-11-20
Company data provided by crunchbase