ServiceNow · 3 weeks ago
Senior Partner Sales Operations Manager
San Diego, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$131K/yr - $230K/yr
8+ years expServiceNow is a global market leader in AI-enhanced technology, transforming the way organizations work. The Senior Partner Sales Operations Manager will support the Technology Partnerships sales organization, managing sales pipeline, quota assignments, and operational readiness to drive productivity and efficiency.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Own all aspects of sales pipeline and forecast management
Manage quota assignments, attainment and partner manager productivity
Own all annual planning activities: sales territory design, coverage models, and compensation plan design
Design and track MBOs, SPIFFs, and other compensation related items
Own all analytics, reporting and insights for the ISV business: KPI setting and tracking, Quarterly Business Reviews (QBRs), partner performance metrics and tracking, and other regular and ad-hoc leadership insight needs
Own and drive Power BI dashboard requirements for improved pipeline monitoring and business insights
Drive GTM operational readiness by leading and/or participating in projects that improve productivity, efficiency, accuracy, and scale to meet business needs and pain-points
Drive and communicate policies and processes to ensure accurate and frictionless close of business; month and quarter-end responsibilities
Monitor and resolve opportunity data hygiene to ensure forecast accuracy and completeness
Own creation, communication and governance of operational and compensation policies and processes
Manage and resolve deal and compensation exceptions and escalations
Support new rep onboarding – comp plan and quota assignments, system accesses, dashboard and tool enablement
Partner with Sales, Sales Operations, Finance, Commissions, NPI , Legal and other cross-functional teams as needed on deal support
Qualification
Required
8+ years of experience in a software sales organization, directly supporting sales reps / partner managers, sales territories and compensation
Strong experience managing sales pipeline and forecasts
Excellent data analysis and reporting skills via Excel and Power BI
Proficiency with sales systems: CRM, Anaplan, Varicent
Outstanding communication and interpersonal skills, with a proven ability to work collaboratively and cross-functionally
Proven ability to problem-solve and drive conflict resolution
Experience navigating evolving landscapes and shifting business priorities
Detail orientation coupled with a solutions-focused approach under tight deadlines
Preferred
Strong understanding of the ISV sales motion is a plus
Benefits
Health plans, including flexible spending accounts
A 401(k) Plan with company match
ESPP
Matching donations
A flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
Company data provided by crunchbase