St. Anthony Regional Hospital · 2 weeks ago
Patient Registration Clerk
Carroll, IA
Full-time
Onsite
New Grad, Entry Level
0+ years expSt. Anthony Regional Hospital is looking for a Patient Registration Clerk to assist patients with the registration process and provide excellent customer service. The role involves greeting patients, handling phone calls, verifying insurance information, and maintaining confidentiality while ensuring a smooth admission process.
Health Care
Responsibilities
Greet, register, instruct and provide general assistance to patients while providing superior customer service and respect to patients and families
Handles telephone calls in a timely manner, connecting caller to appropriate floor or department; pages individuals as needed. Ensures information taken is accurate and kept confidential. Maintains the physician Preference Call Sheet. Maintains the daily On Call List
Admits inpatients and outpatients by preparing admitting form, ID bracelet. Appropriately bands all patients meeting the banding criteria. Transfers patients to treatment destination. Obtains appropriate signatures and insurance information and distributes Hospital packet to patient. Ensures accuracy of all demographics
Effectively verify and communicate to patients and their family insurance eligibility, filing, collections, and payment responsibilities
Responds to emergency situations quickly and appropriately by identifying and responding to alarms and codes, making necessary announcements and contacting appropriate personnel. Supervises in house emergency alarms for in house, local and state emergencies
Responds to emergency situations such as ambulance calls and patients arriving by car by alerting the appropriate personnel as ordered by the supervisor
Verifies the daily hospital census statistics for accuracy. Retrieves online patient communications and forwards to the patients
Assists with accurate preparation of charges, sorting and processing in a timely manner
Assists patients in making new medical appointments and changes or cancels appointments as necessary
Works willingly and accepts assignments as given
Attends all mandatory meetings and programs
Participates in opportunities that enhance personal and professional growth
Performs other duties as necessary or assigned
Complies with the Corporate Compliance Policy and all laws, regulations, and Standards of Conduct relating to the position and agrees to report any suspected violations of law or Standards of Conduct
Complies with all applicable state and federal regulations and JCAHO standards
Maintains a safe work environment using safe work practices, utilizing standard precautions and complying with hazardous waste procedures at all times as described in St. Anthony's Safety Manual
Maintains the confidentiality of patient, resident, employee and organizational information
Qualification
Required
High school diploma, GED, or similar certification required
One year certificate from a college or technical school preferred; with three months related experience and/or training; or equivalent combination of education and experience
Detail-oriented and professional
Exceptional communication skills and phone etiquette
Computer skills, including knowledge of or ability to learn various software applications
Basic understanding of clerical procedures and systems such as recordkeeping and filing
Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before customers, patients, families and employees of the organization
Ability to sit; talk and hear; reach with hands and arms; and use hands to finger, handle or feel
Ability to stand, walk, and climb or balance
Ability to lift and/or move up to 15 pounds at times, and occasionally lift and/or move up to 35 pounds
Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus
Company
St. Anthony Regional Hospital
St.
501-1000 employees
H1B Sponsorship
St. Anthony Regional Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (2)
2022 (2)
Funding
Current Stage
Late StageLeadership Team
Allen Anderson
President & CEO
ANN HARRIS
EXECUTIVE DIRECTOR / FOUNDER
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