Apply on Employer Site

Zenith American Solutions, Inc. · 2 days ago

L&D Specialist

Henderson, NV

Full-time

Hybrid

Entry Level

2+ years exp

Zenith American Solutions, Inc. is the largest independent Third Party Administrator in the United States, and they are seeking a Learning & Development Specialist to design, develop, and deliver effective learning experiences for operations employees. The role involves creating instructional materials, facilitating training sessions, and partnering with stakeholders to assess learning needs and drive performance improvement.

AssociationInformation Technology

Responsibilities

Design and develop instructional materials, eLearning modules, facilitator guides, and job aids using adult learning principles and instructional design models (e.g., ADDIE, SAM)

Collaborate with subject matter experts (SMEs) to ensure learning content accuracy and relevance

Maintain and update learning content in response to changes in policies, procedures, systems, and client requirements

Facilitate engaging and effective training sessions for both new hires and current employees using a variety of delivery methods (e.g., in-person, virtual, blended)

Tailor delivery methods to accommodate different learning styles and ensure knowledge transfer and retention and skill application

Partner with leadership and operations teams to identify performance gaps and learning needs

Recommend and implement learning solutions that align business goals and support employee development

Measure training effectiveness through feedback, assessments, and performance metrics

Analyze learning results and provide data-driven recommendations to improve learning outcomes

Offer coaching and support to employees as they apply newly learned skills for the job

Support onboarding for new clients and organizational initiatives by developing and delivering tailored learning solutions

Serve as a mentor and technical resource for operational teams, provide guidance, support and quality verification as needed. Performs other duties as assigned

Qualification

Instructional designTraining facilitationLearning needs assessmentMicrosoft Office SuiteAnalytical skillsTeam playerCommunication skillsOrganizational skillsProblem-solving skillsTime management

Required

High School Diploma or GED

Two years of experience in training delivery and instructional material development

Exceptional team player with the confidence and integrity to earn client and internal team confidence quickly

Excellent verbal, written and interpersonal communication skills

Strong organizational, decision-making skills, and time management skills

Demonstrated analytical and problem-solving capabilities with sound independent judgement

Experience facilitating both in-person and virtual learning sessions

Proficiency in Microsoft Office Suite and learning applications

Ability to travel as needed

Preferred

Prior experience in a multi-employer and Taft-Hartley trust fund experience

Bachelor's degree in education, instructional design, or related field

Certification in training, learning, development, or quality

Benefits

Health, vision, and dental coverage

A retirement savings 401(k) plan with company match

Paid time off (PTO)

Great opportunities for growth

Much, much more

Company

Zenith American Solutions, Inc.

Zenith American Solutions (“Zenith”) stands out as a top provider of third-party administration services specifically designed for Taft-Hartley trust funds in the U.S.

Founded in 1944

Mokena, Illinois, USA

1001-5000 employees