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Citizens · 3 days ago

Executive Assistant

Riverside, RI

Full-time

Onsite

Mid Level

3+ years exp

Citizens is seeking a highly organized and proactive Executive Administrative Assistant to support the Head of Commercial Operations. This role involves managing inquiries, scheduling, and communications while ensuring seamless day-to-day operations.

BankingCredit CardsFinancial ServicesFinTechRetail

Responsibilities

Coordinate travel arrangements and process expense reports accurately and on time

Manage emails and calls while delivering clear, professional communications to ensure consistent messaging

Maintain strict confidentiality and exercise the highest level of professionalism when handling sensitive information

Organize internal and external meetings, conference calls, and community engagement / volunteer events

Prepare and distribute agendas, participate in meetings, document notes and action items, and follow up diligently

Provide support to team members as needed to meet business objectives

Communicate effectively across all levels and cultures within the organization, demonstrating strong interpersonal skills when collaborating with clients and vendors

Prepare relevant documentation as needed

Perform additional duties as needed to support Commercial Operations goals and initiatives

Qualification

Administrative support experienceMS Office proficiencySharePoint experienceTeams experienceWritten communication skillsVerbal communication skillsAttention to detailTime managementOrganizational skillsTeam collaborationClient-focused attitude

Required

3+ years administrative support experience of a senior executive required – 2+ years minimum (calendar management, email, travel, expense reports, etc.)

Demonstrated 3+ years of utilizing strong written and verbal communication skills within a sophisticated environment while maintaining high confidentiality and being relied upon for accuracy and trustworthiness

Competent in Systems knowledge with 3+ years' experience in MS Office; SharePoint & Teams required (or similar software)

Demonstrate attention to detail, action-oriented focus, effective time management and exception organizational skills required

Demonstrate the ability to work independently and as part of a team

Ideal candidate maintains a positive, client focused attitude in an environment with quickly changing priorities and brings a growth mindset

Preferred

Bachelor's degree preferred

Company

Citizens

Glassdoor3.6

At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.

Founded in 1828

Providence, Rhode Island, USA

10001+ employees