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Fresenius Medical Care · 4 days ago

Front Desk Coordinator Surgery Center

Birmingham, AL

Full-time

Onsite

Entry Level

1+ years exp

Fresenius Medical Care is a healthcare company seeking a Front Desk Coordinator for their Surgery Center. The role involves coordinating patient scheduling, managing medical records, and facilitating the admission process for patients while ensuring compliance with company policies.

BiotechnologyHealth CareMedical Device

Responsibilities

Schedule and input all appointments scheduling module in a timely and efficient manner. Assure all pre-procedure/preoperative activities are scheduled or completed. Manages patient cancellations center cancellations (e.g. equipment issues) and additions to schedule in accordance to center scheduling parameters. Print patient schedule and pull patient charts daily

Facilitates the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate admissions process

Assemble file and maintain patient medical records and financial records in a confidential and secure manner

Complete front-end process of billing procedure ensuring all information is entered into the computer registration module

Performs Insurance Verification process and completes all required processes for prior authorizations or other actions required by payor

Assist with patient transportation if the patient qualifies per the Company Transportation Policy

Ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures

Ensure accuracy when scanning and filing documents and completes within 24 hours of completed visit including physician reports to referral sources

Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately

Perform daily encounter checks to assure reporting accuracy. – what is this?

Coordinates collection processing maintenance storage retrieval documentation and distribution of medical records per policy and procedure

Assures documentation of logs of medical record release

Provides information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy

Oversees the materials going in and out of the office including inventory shipments and deliveries

Other duties as assigned