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Farm Bureau Insurance of Michigan · 2 days ago

Commercial and Farm Property Claims Representative

Lansing, MI

Full-time

Onsite

Entry, Mid Level

$66K/yr - $82K/yr

1+ years exp

Farm Bureau Insurance of Michigan is seeking a Commercial and Farm Property Claims Representative to ensure the consistent application of company procedures in claims handling. The role involves investigating, evaluating, and resolving property and casualty claims while providing quality service to insureds and aiding in business retention.

Auto InsuranceCommercial InsuranceFinancial ServicesHealth InsuranceInsuranceLife InsuranceProperty Insurance

Responsibilities

Investigate, evaluate, and control property and casualty claims under general supervision

Maintain moderate knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and scoping damages

Maintain moderate knowledge of farm machinery, livestock and home furnishings

Learn to explain moderate loss settlement figures and claim procedures to customers

Learn to explain moderate policy language, coverage and exclusions

Maintain a moderate understanding of subrogation and salvage processes

Adjust reserves to accurately reflect known exposures according to current information available. Revise reserves based on developments in the course of adjusting the claim

Serve as a resource and mentor for others

Participate in projects and assist to develop solutions/processes

Learn to handle medium-to-large size losses as directed, including managed repair claims, independent adjuster, personal property, liability, and property damage (PD) claims

Handle and/or estimate losses involving commercial structures and loss of business income

Qualification

Commercial property claims handlingFarm property claims handlingInsurance contractsEstimating systems knowledgeConstruction methods knowledgeCustomer service skillsListening skillsPoliciesProceduresProfessional insurance designations

Required

Bachelor's degree required with focus on construction trades, agriculture-related studies, business administration or insurance related field preferred, or equivalent experience may be considered

Minimum one to three years commercial property, farm, and/or liability claims handling experience required

Knowledge of insurance contracts written by the companies required

Knowledge of company and divisional policies and procedures required

Must possess outstanding listening and superior customer service skills

Knowledge of estimating systems and construction requirements and methods required

Must have access to high-speed Internet at home

Must possess a valid driver license with an acceptable driving record