Metrocare Services · 1 day ago
Housing Operations Coordinator
Dallas, Texas
Full-time
Onsite
New Grad, Entry LevelMetrocare Services is the largest provider of mental health services in North Texas, dedicated to serving individuals with developmental or mental health challenges. The Housing Operations Coordinator is responsible for managing housing program operations, ensuring compliance with HUD guidelines, and coordinating services with external agency partners.
Health CareHealth DiagnosticsHospitalMedicalMental Health
Responsibilities
Tracks rental payments, updates rent reports, processes payment plans, and mails late rent notifications
Assists with client intake and financial updates
Completes HUD Initial and Annual Recertifications
Assists with weekly community-based Housing Orientations
Ensures all files are complete and compliant under HUD guidelines for each client
Maintains Housing Program Operations including waitlist maintenance, move-ins, and move-outs
Coordinates services with external agency partners
Manages HMIS database and creates annual and ad hoc reports
Handles outreach with shelters to increase client referrals
Coordinates maintenance requests, new applications, and rental payments with properties
Develops/maintains relationships with properties and agencies
Ensures statistics and reports are accurate and available for program capacity and compliance
Maintains housing related databases and spreadsheets
Markets all HUD housing program
Performs other duties as assigned
Qualification
Required
High School Diploma or GED required
Basic math skills required
Ability to apply common sense understanding to carry out simple one or two-step instructions
Ability to deal with standardized situations with only occasional or no variables
Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint)
Ability to utilize Internet for resources
Ability to type 45+wpm with 10-Key entry experience
Current State of Texas Driver License or if you live in another state, must be currently licensed in that state
Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business
Must have an acceptable driving record
Preferred
Bachelors degree preferred
Benefits
Medical/Dental/Vision
Paid Time Off
Paid Holidays
Employee Assistance Program
Retirement Plan, including employer matching
Health Savings Account, including employer matching
Professional Development allowance up to $2000 per year
Bilingual Stipend – 6% of the base salary
Many other benefits
Company
Metrocare Services
Metrocare is North Texas’ leader in mental health, developmental disability and substance abuse services.
Founded in 1967
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$2.5MKey Investors
Communities Foundation of Texas
2025-06-26Grant· $2.5M
Leadership Team
John Burruss, M.D.
Chief Executive Officer
Kelli Laos
Chief Operating Officer
Recent News
2025-07-12
2025-06-27
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