MetaSense Inc · 2 months ago
Access Coordinator
MetaSense Inc is seeking an Access Coordinator to serve as the single point of contact for patients and their families. The role involves managing patient scheduling requests, coordinating appointments, and providing excellent customer service while handling complex scheduling across multiple providers.
Human Resources
Responsibilities
Answer referral calls from physicians and families, respond to orders and in person scheduling requests
Completes intake interview with family or referring physician to gather required information regarding patient demographics and insurances. Coordinates with all appropriate resources to schedule appointments, procedures, and coordination of complex care
Inform referring physician and/or family about next steps and what is required for visit to facility
Coordinates appointment scheduling with access schedulers as needed based on department scheduling guidelines
Demonstrates and delivers excellent customer service to all (providers, hospital staff, families, and patients)
Other tasks as required by Supervisor and/or Manager
Qualification
Required
High School Diploma / GED
At least five (5) years working in a healthcare environment, complex scheduling experience
At least three (3) years scheduling experience
MEDICAL SCHEDULING
Preferred
Bachelor's degree
Proficiency in computer skills; preferred Epic knowledge
Company
MetaSense Inc
ONE OF THE FASTEST GROWING HEALTHCARE PLACEMENT TEAMS IN THE COUNTRY MetaSense, Inc.™ is a service-driven, Inc 5000 award-winning talent & technology company located in West Berlin, NJ, with offices in West Berlin, NJ and Philadelphia, PA.