Blue Acorn iCi · 2 months ago
Sr Project Manager, Adobe Experience Cloud
United States
Full-time
Remote
Mid, Senior Level
3+ years expBlue Acorn iCi is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. They are seeking a Senior Project Manager with experience in Adobe Experience Cloud to ensure the quality, budget, and schedule adherence of technology solutions while managing client satisfaction and project success.
Information Technology & Services
Responsibilities
Manages day-to-day communications and expectations to ensure project success
Facilitates regular status meetings via phone, video chat, and in-person meeting; generates and presents weekly status reports
Collaborates with internal teams, third parties and client stakeholders to ensure activities are planned and executed in a timely manner in accordance with project schedule; creatively solves problems and brainstorms solutions; communicates difficult information timely and tactfully
Controls quality by reviewing deliverables prior to client presentation; enhances deliverables as needed; suggests process improvements when appropriate, ensures final acceptance
Manages risk, threats, opportunities, blockers and associated mitigation plans that could impact the success of the project; notifying internal and external stakeholders and escalating when appropriate
Understands what has been sold, what Blue Acorn iCi is responsible for delivering, and ensures the delivery of those commitments
Overall accountability for project gross margin and management of client budget
Manages change requests for all scope, schedule, or budget changes
Creates, maintains, and executes detailed project plans
Coordinates tasks assignment, monitors progress, and ensures proper task completion
Identifies resources needed and collaborates with Resource Management to ensure optimal project staffing
Ensures client’s business objectives and KPIs are captured, understood, and measurable
Clearly understand and communicate customer requirements and integration points in the context of the statement of work
Oversee project delivery process with key contributors to help manage scope and prepare change requests, including tasks, deliverables, milestones, resources, and estimated costs
Manage all day-to-day administrative activities of a given project from inception to closure
Accurately forecast revenue, profitability, margins, bill rates and utilization across projects
Maintain regular communication with both the customer and internal teams and constantly manage customer expectations
Achieve customer satisfaction through successful delivery of defined project scope
Compile customer requests and deployment issues, to provide a feedback channel into our core products
Act as the central client point of contact throughout the life of the project
Capture and communicate experiences in formal post-mortem, feeding lessons learned, best practices and resources back into the consulting practice
Qualification
Required
Bachelors degree in a business-related field such as Business Administration, Management, Information Systems, Marketing
3+ years of experience in a project management role in the technology space
Project management (including risk, issue, dependency, process, and milestone management)
Demonstrated leadership, relationship-building, teamwork, and collaboration skills
Cross-functional team and people management
Budget and financial management including profit/loss, billing, and earned value management
Experience managing client and other third-party relationships
Ability to manage and prioritize multiple projects
Ability to translate between technical and non-technical people
Ability to identify innovative ways to implement projects within established timeframes
Strong communication skills (written, verbal, presentation)
Coaching, mentoring, conflict resolution, and negotiation abilities
Preferred
Experience with Adobe applications, Adobe Cloud Products, and/or Adobe Experience Manager (or other CMS)
Experience working at a professional services company such as an agency or consulting firm is preferred
Experience managing complex web development projects
Experience working in the eCommerce industry
PMP certification is a plus
Experience with JIRA and/or Mavenlink
Benefits
Medical, dental and vision insurance
Life insurance
Disability
Paid time off
401(k)
And more!
Company
Blue Acorn iCi
Blue Acorn iCi, an Infosys Company, is the leading digital customer experience company pioneering what’s possible through the convergence of analytics, digital commerce, customer experience, and experience-driven commerce offerings.
201-500 employees
H1B Sponsorship
Blue Acorn iCi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (7)
2023 (4)
2022 (5)
Funding
Current Stage
Growth StageLeadership Team
Chris G.
Chief Executive Officer
Judy Geaslen
Chief Financial Officer
Company data provided by crunchbase