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Spectrum · 3 months ago

Advertising Operations Specialist, National

Charlotte, North Carolina

Full-time

Onsite

Entry, Mid Level

2+ years exp

Spectrum Reach is the advertising sales division of Charter, offering custom solutions for advertisers through various media. The Advertising Operations Specialist will communicate with customers, monitor schedules, ensure timely processing of orders, and collaborate with cross-functional teams to deliver effective advertising solutions.

Digital EntertainmentInternetTelecommunications

No H1B

Responsibilities

Communicate with internal & external customers

Monitor schedules, various reports, and work with National Sales Managers / Director of Advertising Sales to recover any lost revenue

Ensure all orders are processed by the established deadline

Research/troubleshoot issues with failed spots upon request

Process traffic instructions

Reconcile missed spots

Work closely with cross functional teams

Utilize multiple platforms in your work

Qualification

MS OfficeAdvertising applicationsCustomer serviceOffice environment experienceMultitaskingProactiveDecision makingTeamworkDetail-oriented

Required

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future

Provide a high standard of customer service to both internal & external customers

Familiarity with MS Office applications (primarily Excel, Word and Outlook)

Ability to work under deadlines

Skilled in reading, analyzing, and interpreting general business documents

Competence in effectively presenting information and addressing inquiries from groups of managers, clients, and customers

Ability to multitask in fast-paced environments

Capacity to make decisions and resolve issues

Ability to work independently and/or as part of a team

Self-driven, detail-oriented, and proactive

Experience working in an office environment

Must have Microsoft Office experience, especially MS Excel

Bachelor's degree or equivalent experience

Preferred

2+ years working/supporting media advertising

2+ years operation center experience

2+ years customer service experience

Experience with XG, Pilot and other Advertising applications

Benefits

Comprehensive pay and benefits package

Company

Spectrum

Glassdoor3.3

Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.

Founded in 1989

Stamford, Connecticut, USA

10001+ employees