UNM Sandoval Regional Medical Center · 1 day ago
FINANCIAL COUNSELOR
Rio Rancho, NM
Full-time
Onsite
Entry, Mid Level
$16.99/hr - $22.66/hr
2+ years expUNM Sandoval Regional Medical Center is seeking a Financial Counselor to assist patients in understanding their financial obligations. The role involves determining co-pays, establishing payment plans, and processing applications for financial assistance while ensuring adherence to hospital policies.
Hospital & Health Care
Responsibilities
Perform related duties and responsibilities as required
Maintain departmental reports and records; collect statistical data for administrative and regulatory purposes
Perform miscellaneous job-related duties as assigned
Participate in hospital/medical staff meetings and committees as required; attend technical and administrative meetings; participate in committee functions; participate in hospital-wide activities and committees within the scope of this position or as directed
Maintain established departmental policies and procedures, objectives, and quality assurance programs
Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
Explain, Assist, and process applications for the hospital’s and State, County or Federal Financial Assistance Programs
Proactively screen patients for Medicaid and or Financial assistance prior to clinical appointment if possible
Using CDM coding and CPT/ICD coding; create the patient estimates and collect on that estimate prior to services
Provide patients with their balances and options to pay on their account. Use billing system to establish payment plans; remove patients from collections as appropriate
Maintain a current and correct accounting of patients who are approved for Financial Assistance/Fed/State or County Programs; Including reviewing for expirations and renewals
Understand the registration, insurance verification, and prior authorization processes in order to serve as a back-up or fill in as needed
Serve as on site billing and Accounts Receivable rep
Offer patient portal for online medical records access
Qualification
Required
Associate Degree
2 years directly related experience
Afforcable Care Act Navigator w/in 1 year of position
Medicaid PE certification within 1 year of hire date
Obtain and maintain Notary Public w/in 6 months of hire
Preferred
Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo
Bilingual English/Spanish
Company
UNM Sandoval Regional Medical Center
At UNM Sandoval Regional Medical Center (SRMC), you benefit from the personal attention of a community hospital and the expertise and resources of an academic health care facility.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jamie Silva-Steele RN, BSN, MBA, FACHE
President and CEO
Adrian Larson, FACHE
Chief Operating Officer
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