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Fresenius Medical Care · 1 day ago

Field Service Technician

Springfield, MA

Full-time

Onsite

Mid, Senior Level

$26/hr - $44/hr

4+ years exp

Fresenius Medical Care is a healthcare company specializing in medical equipment. The Field Service Technician is responsible for client-site installation, service, and maintenance of equipment, ensuring compliance with health and safety regulations while providing technical support and maintaining documentation accuracy.

BiotechnologyHealth CareMedical Device

Responsibilities

Performs all assigned equipment installation, service and/or maintenance in compliance with company policies and procedures

Provides high level technical in-service support for cross-divisional teams and/or customers as requested

Handles various confidential patient and/or health information in compliance with company policies and procedures, HIPAA, and other regulatory requirements

Ensures data accuracy and integrity within applicable systems throughout the documentation process of all completed services performed

Processes applicable documentation and corresponding parts in compliance with company policies and procedures on a routine basis

Maintains field service inventory in compliance with management recommendations; ensuring accountability for the usage and/or dispersal of assigned inventory

Maintains assigned company vehicle, credit card(s) and other business accounts in compliance with company policies and procedures

Contributes to the improvement of ongoing operations within the assigned function(s) to maximize efficacy and efficiency in alignment with company goals and objectives

May be required to provide cross-coverage of additional regional area(s) to meet business needs

Assists with various projects as assigned by direct supervisor

Other duties as assigned